Jeffrey Delbridge
Chesterfield,VA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
20
20
years of professional experience
Work History
Store Manager
Aldi
07.2018 - Current
- -Accounting
- -Schedule making
- -Inventory management
- -Stocking and product handling
- -running day to day operations in the stores
- -receiving orders, creating orders
- -customer service
- -hiring
- -merchandising
- -shift planning
- -training and development
- -Creating a high moral and highly efficient work environment while meeting and exceeding KPI metrics
(MET) Training Manager
The Home Depot
04.2017 - 07.2018
- -Organize projects to the specifications of vendors
- -keep stores inventory up to date
- -training new hires as well as giving evaluations
Receiving associate
Ukrop’s/Martins
05.2006 - 07.2017
- -Customer Service
- -Stocking, organizing, and planning product distribution
- -receiving and breaking down orders
- -special ordering
Customer service associate
Richmond Times Dispatch
06.2013 - 03.2017
- -Taking missed papers to customers door and answering complaints
- -Listening and solving complaints while reporting them to upper management
- -ensuring carriers were following proper delivery procedure
Education
Bachelor of Science - Biology
Longwood University
Farmville, VA05-2013
Advanced Studies Diploma -
Manchester High School
Midlothian, VA06.2008
Skills
- Word, Excel, Powerpoint
- Strong Communication skills
- Able to work alone and with a team
- Time management and efficiency
- WFM, UltiPro, and Tableau
- Operational budgeting
- Store operations oversight
- Promotional planning
- Hourly shift management
- Personnel development
- Budgeting and cost control
- Team leadership
- Policies and procedures
- Outstanding communication skills
- MS office proficient
- Opening and closing procedures
- Cash management
- Team motivation
- Recruitment and hiring
- Supply ordering
- Leading staff meetings
- Verbal and written communication
- Delegating work
- Staff supervision
- Payroll management
- Store merchandising
- Employee scheduling
- Employee training
- Vendor management
- Goals and performance
LANGUAGES
English, some Spanish, some German
Timeline
Store Manager
Aldi
07.2018 - Current
(MET) Training Manager
The Home Depot
04.2017 - 07.2018
Customer service associate
Richmond Times Dispatch
06.2013 - 03.2017
Receiving associate
Ukrop’s/Martins
05.2006 - 07.2017
Bachelor of Science - Biology
Longwood University
Advanced Studies Diploma -
Manchester High School