Jeffrey Dey
Goddard,KS
Summary
Dynamic Service Technician with a proven track record at Kansas Gas Service, excelling in installation and repair while ensuring outstanding customer service. Recognized for attention to detail and a commitment to safety, I effectively resolved complex issues and trained new technicians, enhancing team performance and operational efficiency.
Professional technician with robust experience in equipment maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.
Overview
12
12
years of professional experience
Work History
Service Technician
Kansas Gas Service
Wichita, KS
06.2016 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Performed and responded to leak inspections and emergency orders.
- Proficient in line locating and company field operations.
Relight Technician
Northern Pipeline Construction
Wichita, KS
02.2013 - 05.2016
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and repaired companies equipment and assets
- .Completed complex repairs quickly by leveraging strong skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Bluestem High School
Leon, KS05-2005
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Class A CDL Driver's license
- Punctual and reliable
- Outstanding safety record
Timeline
Service Technician
Kansas Gas Service
06.2016 - Current
Relight Technician
Northern Pipeline Construction
02.2013 - 05.2016
High School Diploma -
Bluestem High School