Driven professional with experience in consumer relations, product support, and data analysis. Highly versatile and driven with excellent communication, interpersonal, and technological skills.
Overview
4
4
years of professional experience
Work History
Product Service Associate
Winchester Ammunition
Clayton, MO
06.2024 - Current
Gather data from customer files to identify trends in product preferences and usage patterns.
Leveraged product knowledge to assist customers and dealers on technical questions
Collaborate with cross-functional teams on product reports.
Managed company wide Gun Log keeping up with ATF standards.
Prepared presentations for internal staff meetings outlining product updates or changes.
Agent Team Member
Statefarm
Plano, TX / Remote
05.2023 - 06.2024
Act as an intermediary between clients and the company to ensure effective communication and mutual satisfaction.
Gathered and analyzed Salesforce data to identify opportunities for improved efficiency and increased revenue.
Assessed customers needs through conversations to recommend products to best fit their needs.
Provide consistent and reliable customer service to maintain and grow the client base.
Sales Enablement Intern
Saber Corp.
Southlake, TX
05.2022 - 08.2022
Partnered with multiple teams (Sales enablement, various Sales divisions, legal, marketing) across various global regions to update training courses and content.
Developed and executed strategies to improve Sales Enablement process.
Created and maintained a sales environment to support business objectives.