Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Dunn

Edwardsville,IL

Summary

Driven professional with experience in consumer relations, product support, and data analysis. Highly versatile and driven with excellent communication, interpersonal, and technological skills.

Overview

4
4
years of professional experience

Work History

Product Service Associate

Winchester Ammunition
Clayton, MO
06.2024 - Current
  • Gather data from customer files to identify trends in product preferences and usage patterns.
  • Leveraged product knowledge to assist customers and dealers on technical questions
  • Collaborate with cross-functional teams on product reports.
  • Managed company wide Gun Log keeping up with ATF standards.
  • Prepared presentations for internal staff meetings outlining product updates or changes.

Agent Team Member

Statefarm
Plano, TX / Remote
05.2023 - 06.2024
  • Act as an intermediary between clients and the company to ensure effective communication and mutual satisfaction.
  • Gathered and analyzed Salesforce data to identify opportunities for improved efficiency and increased revenue.
  • Assessed customers needs through conversations to recommend products to best fit their needs.
  • Provide consistent and reliable customer service to maintain and grow the client base.

Sales Enablement Intern

Saber Corp.
Southlake, TX
05.2022 - 08.2022
  • Partnered with multiple teams (Sales enablement, various Sales divisions, legal, marketing) across various global regions to update training courses and content.
  • Developed and executed strategies to improve Sales Enablement process.
  • Created and maintained a sales environment to support business objectives.

Education

Bachelor of Science - Marketing

Southwest Baptist University
Bolivar, MO
05.2023

Skills

  • Salesforce
  • SAP
  • Power BI
  • Data Analysis
  • Microsoft Office
  • Miller Heiman Strategic Selling

Timeline

Product Service Associate

Winchester Ammunition
06.2024 - Current

Agent Team Member

Statefarm
05.2023 - 06.2024

Sales Enablement Intern

Saber Corp.
05.2022 - 08.2022

Bachelor of Science - Marketing

Southwest Baptist University