Dynamic Supervisor of Operations with a proven track record at C-Trans, excelling in team development and inventory management. Mastered workflow optimization and cross-functional collaboration, leading to significant expense reductions and high customer satisfaction. Known for an unmatched work ethic and effective employee motivation, consistently fostering growth and operational excellence.
Overview
17
17
years of professional experience
Work History
Supervisor of Operations
C-Trans
9201 San Leandro Blvd, Oakland Ca
01.2008 - Current
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Supervisor of Operations at CHANGE HEALTHCARE, Integrated Workflow & Care SolutionsSupervisor of Operations at CHANGE HEALTHCARE, Integrated Workflow & Care Solutions