Summary
Overview
Work History
Education
Skills
Timeline
Jeffrey Ellison

Jeffrey Ellison

Brooklyn Park,MN - Minnesota

Summary

Sales specialist with strength in product sourcing, negotiations, e-commerce, retail arbitrage, shipping, and customer service. Excellent interpersonal and time management skills.

Overview

26
26
years of professional experience

Work History

Independent Thriftier/Reseller/Retail Arbitrage

KYHO, LLC
Sartell, MN - Minnesota
06.2008 - Current
  • Prepared orders by processing requests, pulled materials from inventory, packed boxes, and prepared shipments.
  • Verified proper labeling and identification on all orders before shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Established and maintained positive relationships with customers and vendors through excellent customer service
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Established relationships with suppliers to increase online product offerings.
  • Analyzed customer trends and provided insights to improve customer experience.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.

Mortgage Broker

Mortgage Consultants Of North America
Minneapolis, MN
05.1997 - 06.2008
  • Assessed clients' financial data to determine loan suitability.
  • Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
  • Explained entire mortgage loan process to borrower.
  • Advised clients on loan process and specialized topics in home purchasing such as first time home buyers, real estate investment loans, and credit challenged borrowing.
  • Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Established strong relationships with borrowers, which helped to forge new business opportunities.
  • Checked loan documents for accuracy prior to closing.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.

Education

Liberal Arts -

University of Minnesota - Twin Cities, Minneapolis, MN

HS Diploma - General Studies / Computers / Business

St Louis Park Senior High, St Louis Park, Minnesota
06.1986

Skills

  • Conflict Resolution Techniques
  • Online Auctions
  • Vendor Negotiations
  • Customer Accounts Management
  • Shipment Processing
  • Online Platforms
  • Retail Arbitrage
  • Customer Needs Assessment
  • Interpersonal Communication Skills
  • Consultative Sales Techniques
  • Facebook Marketplace
  • Poshmark Seller with 35K followers & 50 Star customer satisfaction
  • Customer Loyalty
  • Customer Experience
  • Customer Buying Habits
  • Inventory Management
  • Customer Satisfaction

Timeline

Independent Thriftier/Reseller/Retail Arbitrage - KYHO, LLC
06.2008 - Current
Mortgage Broker - Mortgage Consultants Of North America
05.1997 - 06.2008
University of Minnesota - Twin Cities - Liberal Arts,
St Louis Park Senior High - HS Diploma, General Studies / Computers / Business
Jeffrey Ellison