Lisa Cutuli
Barrington,NJ
Summary
Talented administrative professional that is highly organized and detail-oriented with more than 14 years experience. Quality-focused and committed to approaching administrative tasks with tenacity and attention to detail.
Overview
15
15
years of professional experience
Work History
Office Manager
John's AC & Heat Inc
Bellmawr, NJ 08031
09.2010 - 04.2016
- Oversaw daily office operations for employees
- Scheduled service calls & estimates
- Dispatched calls to technicians
- Ordered equipment & parts
- Performed accounts receivable duties including invoicing customers
- Typing proposal's & contracts
- Maintain files & folders
- Create and maintain data base records
- Process NJ Clean Energy Rebate
- Answered and managed incoming and outgoing calls
Manager
Edibile Arrangement
Clementon, NJ
05.2007 - 12.2013
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store
- Processeed phone & internet orders
- Putting together fruit arrangements from start to finish including cutting fruit, dipping fruit in chocolate , crafting the arrangement , wrapping
Administrative Assistant
John's Ac & Heat Inc
Bellmawr, NJ
07.2001 - 03.2006
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Scheduled service calls & estimates
- Maintained physical and computer-based filing systems.
- Dispacthed calls to technicians
- Organized forms, made photocopies, filed records
Education
High School Diploma -
Haddon Heights High School
Haddon Heights, NJSkills
- Word processing
- Database management
- Accurate and detailed
- Professional and mature
- Articulate and well-spoken
- Schedule management
- Excellent communication skills
- Customer service-oriented
- Appointment setting
- Professional phone etiquette
Timeline
Office Manager
John's AC & Heat Inc
09.2010 - 04.2016
Manager
Edibile Arrangement
05.2007 - 12.2013
Administrative Assistant
John's Ac & Heat Inc
07.2001 - 03.2006
High School Diploma -
Haddon Heights High School
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