Jeffrey Fine
SPRING HILL,FLORIDA
Summary
Results-driven professional with extensive experience in entrepreneurship and management. Proven ability to foster strong relationships with clients and team members while effectively overseeing administrative and sales operations. Expertise in strategic planning, financial management, and team leadership, consistently achieving organizational objectives. Recognized for exceptional productivity, problem-solving skills, and commitment to delivering outstanding customer experiences.
Overview
30
30
years of professional experience
Work History
Owner
Fine Cycle
SPRING HILL, FL
03.2002 - Current
- Developed eBay listings with detailed descriptions and high-resolution images.
- Researched market trends to set competitive pricing for products.
- Utilized eBay optimization tools to improve listing visibility.
- Coordinated shipping logistics to process orders efficiently.
- Managed customer complaints and disputes, promoting satisfaction.
- Supported customers with payment-related inquiries throughout the purchasing process.
- Reviewed buyer feedback ratings to pinpoint areas needing enhancement.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
Store Manager
Relax The Back
SPRING HILL, FL
01.2007 - 12.2012
- Managed daily store operations and ensured efficient workflow among staff.
- Oversaw inventory management and maintained optimal stock levels.
- Developed and implemented visual merchandising strategies to enhance product displays.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales reports to measure productivity or goal achievement.
Assistant Manager
CVS
Acton, MA
10.2004 - 05.2006
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Analyzed inventory levels to ensure timely stock replenishment.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Dept. Manager
The Home Depot
Natick, MA
01.1996 - 09.2004
- Managed daily operations and ensured compliance with company policies.
- Developed schedules and allocated resources for optimal workflow management.
- Conducted regular performance evaluations and provided constructive feedback to team members.
- Collaborated with upper management to align departmental goals with company objectives.
- Maintained inventory levels and ordered supplies to meet operational needs.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Resolved customer complaints and issues promptly and professionally.
Education
High School Diploma -
Holliston High School
MA05-1992
Skills
- eBay optimization
- Market research
- Inventory management
- Visual merchandising
- Shipping logistics
- Customer relationship management
- Sales management
Timeline
Store Manager
Relax The Back
01.2007 - 12.2012
Assistant Manager
CVS
10.2004 - 05.2006
Owner
Fine Cycle
03.2002 - Current
Dept. Manager
The Home Depot
01.1996 - 09.2004
High School Diploma -
Holliston High School