Jeffrey Foster
owings mills,Maryland
Summary
IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
23
23
years of professional experience
Work History
Retail Merchandiser
Foot Print Solutions
Owings Mills, MD
10.2023 - Current
- Organized product displays in accordance with corporate guidelines.
- Inspected stores regularly for proper stocking and display of products.
- Collaborated with store management to ensure effective implementation of promotional activities.
- Conducted regular audits of store inventories and restocked shelves as needed.
- Assisted customers in selecting appropriate merchandise for their needs.
Personal Shopper
Instacart
Owings Mills, MD
08.2017 - Current
- Builds strong relationships with both customers and store personnel through professional, friendly interactions
- Delivers large orders in a timely and efficient manner.
- Identify customer needs and matches them to high quality products
- Assists customers with online ordering.
Data Entry and Call Center Representative
Inovalon
Owings Mills, MD
10.2022 - 02.2023
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled data and reviewed information for accuracy prior to input.
- Communicating with team remotely to better cooperate to stream line performance
- Locating and confirming information regarding to doctors, records and Business Locations
Merchandiser, IT System Support
Acosta
Springfield, MI
11.2008 - 03.2020
- Followed planograms to ensure consistent product arrangement state-wide
- Maintained team hardware and software for computers, phones and printers
- Maintained accurate records of projects and reports results back to Acosta supervisors
- Assisted store personnel with updating and maintaining product spreadsheets
- Ensured products are accurately labeled
- Audited store inventory to ensure accurate records of product
Shift Manager
Hollywood Video
Reisterstown, MD
12.2003 - 02.2008
- Maintained accurate records of employee hours, store funds and inventory
- Cross-trained in multiple store roles to maximize operational knowledge
- Built strong employee relationships to increase productivity and employee retention
Event Manager
Wizards of
Owings Mills, MD
09.2001 - 12.2002
- Maintained store hardware and software
- Assisted with the planning and setup of group gatherings both in-store and at conventions.
Education
High School Diploma -
Forest Park High School
Skills
- Microsoft Suite
- Data Entry
- Computer Maintenance and
- Repair
- Hardware Troubleshooting
- Software Troubleshooting
- Hardware Upgrades
- Software Upgrades
- Sales Expertise
- Problem Solving
- Leadership
- Communication
- Highly Organized
- Time Management
Timeline
Retail Merchandiser
Foot Print Solutions
10.2023 - Current
Data Entry and Call Center Representative
Inovalon
10.2022 - 02.2023
Personal Shopper
Instacart
08.2017 - Current
Merchandiser, IT System Support
Acosta
11.2008 - 03.2020
Shift Manager
Hollywood Video
12.2003 - 02.2008
Event Manager
Wizards of
09.2001 - 12.2002
High School Diploma -
Forest Park High School
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