Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JEFFREY GABRIEL

Suisun City,CA

Summary

Operations management professional with a strong background in strategic planning and logistics within the automotive and aviation industries. Experienced General Manager with a proven track record in driving sales growth and enhancing customer satisfaction. Skilled in managing complex supply chains, and leading teams to success. Ready to contribute to a growth-focused organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Gabz Auto LLC
Fairfield, CA
04.2024 - Current
  • Streamlined paperwork organization for used car purchases, including titles and registration documents.
  • Maintained comprehensive records of customer service inquiries and sales reports.
  • Developed marketing materials to effectively promote used car inventory.
  • Processed title transfers post-sale to ensure legal compliance.
  • Explained warranty options, services, and financing plans to customers.
  • Ensured adherence to state laws regarding motor vehicle sales transactions.
  • Mentored sales staff in effective techniques and objection handling to meet quotas.
  • Reviewed and managed used vehicle inventory to maintain accurate supply levels.

Air Freight Supervisor

U.S. Air Force Reserve
Travis AFB, CA
08.2020 - Current
  • Enhanced transportation efficiency by streamlining processes for handling air cargo, passengers, and mail.
  • Diligently prepared air movement records to facilitate accurate tracking and auditing.
  • Provided timely shipment status updates while resolving discrepancies swiftly.
  • Adhered to safety protocols during loading and unloading of aircraft to ensure security.
  • Managed inventory logistics to maintain availability of essential equipment and supplies.
  • Upheld high safety, security, and quality control standards in regulatory compliance.

Lead Line Service Technician

MATHER AVIATION
Mather
10.2020 - 05.2022
  • Enhanced inventory levels, negotiated with vendors, and restocked supplies, ensuring smooth daily operations.
  • Ensured an exceptional customer service experience for arriving planes, effectively representing the company.
  • Optimized Aircraft storage, safely moved and repositioned aircraft inside and outside the hangar, strictly adhering to safety protocols.
  • Developed hangar management, cleanup, coordinated safe disposal of waste materials, and inventory management, ensuring readiness for daily operations.
  • Ensured safety compliance by diligently following all safety protocols while working around hazardous materials, such as jet fuel, and de-icing fluid.
  • Ensured aircraft cleanliness through thorough washing and detailing.

OTR Commercial Truck Driver

FERRELLGAS PARTNERS LP
Elk Grove
02.2019 - 10.2020
  • Developed exceptional communication abilities by providing timely and beneficial support to clients via phone, effectively handling their queries, and resolving their concerns.
  • Ensured DOT compliance, demonstrated comprehensive knowledge of safety regulations and protocols, and maintained accurate records in accordance with both regulatory requirements and company procedures.
  • Enhanced overall operational effectiveness by contributing to plant efficiency through additional duties, such as customer service, maintenance, and dock operations.
  • Optimized GPS navigation systems to accurately locate destinations along assigned routes.
  • Developed proactive communication with customers regarding delivery schedules and unexpected delays.
  • Ensured secure handling and compliance with transportation regulations while transporting propane, both locally and over extended distances.
  • Participated in the on-call schedule, being available to respond to emergencies on weekends, and outside of regular business hours.
  • Ensured updated logs with timely and accurate information, and efficiently managed paperwork associated with each shipment, such as manifests, bills of lading, and hazardous material forms.
  • Developed a log for vehicle mileage and fuel costs, and submitted reports to supervisors.

Internet Sales Consultant

FOLSOM LAKE FORD & KIA
Folsom
01.2014 - 02.2019
  • Maintained prompt and helpful assistance to customers via email, live chat, and phone, ensuring that their queries were addressed in a timely manner.
  • Conducted test drives and provided personalized vehicle recommendations, building customer trust, and enhancing their buying experience.
  • Engaged with prospects, suggested trade-ins, fostered strong customer relationships, and generated valuable leads.
  • Negotiated prices, overcame objections, and effectively increased closed sales, contributing to revenue growth.
  • Leveraged expert product knowledge to address customer needs, and guided clients through the consultative sales process across multiple channels.
  • Optimized, comprehensive online research to stay informed on product knowledge and industry trends, while ensuring information protection through regular database backups.
  • Identified potential opportunities for growth within the internet sales sector through detailed market research.

Education

Master of Business Administration -

Western Governors University
Salt Lake City, UT
03.2024

Bachelor of Business Administration -

Western Governors University
Salt Lake City, UT
09.2023

Technical Certificate - Transportation Management

Community College of The Air Force
Fort Lee, VA
08.2021

Associate Degree - Aviation Technology

College of Alameda
Alameda, CA
12.2019

Certificate of Achievement - Aviation Mechanics

College of Alameda
Alameda, CA
12.2009

Skills

  • Customer relationship management
  • Tactical operations
  • Security clearance
  • Strategic operations management
  • Business development
  • Analytical thinking
  • Logistics coordination
  • Hazmat handling
  • Computer proficiency
  • Innovation management
  • Adaptive leadership
  • Proficient in MS Office Suite, Excel, and Word
  • USAF joint inspector

Certification

  • WGU Certificate: Leadership, 2023
  • WGU Micro-credential in Business Essentials, 2022
  • WGU Certificate: Strategic Thinking and Innovation, 2022
  • Air University: Certificate in Airman Leadership, 2023

Timeline

General Manager

Gabz Auto LLC
04.2024 - Current

Lead Line Service Technician

MATHER AVIATION
10.2020 - 05.2022

Air Freight Supervisor

U.S. Air Force Reserve
08.2020 - Current

OTR Commercial Truck Driver

FERRELLGAS PARTNERS LP
02.2019 - 10.2020

Internet Sales Consultant

FOLSOM LAKE FORD & KIA
01.2014 - 02.2019

Master of Business Administration -

Western Governors University

Bachelor of Business Administration -

Western Governors University

Technical Certificate - Transportation Management

Community College of The Air Force

Associate Degree - Aviation Technology

College of Alameda

Certificate of Achievement - Aviation Mechanics

College of Alameda

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