Jeffrey Gonzalez
Simi Valley,CA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
The Big Greek Cafe
02.2023 - 07.2023
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service Cashier
Chick-fil-A
10.2021 - 07.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Utilized POS system to handle customer cash and credit card transactions.
- Used POS system to enter orders, process payments and issue receipts.
Laborer
Roofings Group
08.2019 - 01.2020
- Worked alongside team to accomplish work goals according to schedule.
- Maintained organized and clean work areas at all times on job sites.
- Organized materials, tools, and equipment to supply team members.
- Used variety of hand and power tools to complete tasks.
- Completed tear-down of existing structures to prepare for new construction.
Skills
- Credits and Refunds
- Answering Customer Questions
- Customer Service and Assistance
- Telephone Management
Languages
English
Spanish
Timeline
Customer Service Cashier
The Big Greek Cafe
02.2023 - 07.2023
Customer Service Cashier
Chick-fil-A
10.2021 - 07.2022
Laborer
Roofings Group
08.2019 - 01.2020
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