Jeffrey Gossett
Pueblo,CO
Summary
Director of Operations with 6+ years of experience in optimizing operational Processes and enhancing team performance. Demonstrates exceptional problem solving skills, effective communication, and a strong work ethic. Passionate about leveraging management expertise to drive organizational innovation and growth.
Overview
42
42
years of professional experience
Work History
Sales Associate/Tool Crib Attendant
Wurth
09.2024 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Verified computer inventory against physical inventory and resolved discrepancies.
Director of Operations
WOW LLC.
06.2018 - 06.2024
- Oversaw day-to-day production activities in accordance with business objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
Director of Operations
Colorado National Leasing
06.2017 - 05.2018
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw day-to-day production activities in accordance with business objectives.
Greenhouse Manager
Emerald Fields
01.2016 - 06.2017
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Wrote and improved SOPs to maintain consistency across shifts and work areas.
Team Member
Grasshopper Staffing
08.2015 - 01.2016
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Concrete Cutter
TMK & Sons
06.2014 - 06.2015
- Operated equipment such as forklifts safely to efficiently complete site work.
- Cut, chipped, or sawed concrete to create desired shapes.
- Handled repairs on concrete finishing equipment, keeping tools operational.
- Inspected concrete structures for complete fills, defects, or damage.
Concrete Cutter
National Concrete Cutting
04.2002 - 06.2014
- Demolished and repaired old concrete surfaces.
- Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
- Wore correct clothing and protective equipment for jobs.
- Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
- Inspected concrete structures for complete fills, defects, or damage.
Purchasing Agent/Operator
Cascade Sawing & Drilling
06.1984 - 06.2002
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Developed and implemented strategies to reduce operational costs.
- Conducted research, identifying potential vendors and better pricing options.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Excellent communication skills, both verbal and written.
- Worked outside in all weather conditions.
- Performed general equipment maintenance and repair to minimize downtime.
Education
No Degree - Bussiness
Highline Community College
06-1989
High School Diploma -
Liberty High School
Renton, WA06-1986
Skills
- Persuasion techniques
- Exceeds sales goals
- Product sales
- Reliable and punctual
- Inventory control
- Positive and professional
- Negotiation tactics
- Multi-tasking strength
- Task prioritization
- Sales expertise
- Problem-solving skills
- Time management
- Contact follow-up
- Stocking and receiving
- Complex Problem-solving
- Excellent people skills
- Inventory tracking
- Business development
Timeline
Sales Associate/Tool Crib Attendant
Wurth
09.2024 - Current
Director of Operations
WOW LLC.
06.2018 - 06.2024
Director of Operations
Colorado National Leasing
06.2017 - 05.2018
Greenhouse Manager
Emerald Fields
01.2016 - 06.2017
Team Member
Grasshopper Staffing
08.2015 - 01.2016
Concrete Cutter
TMK & Sons
06.2014 - 06.2015
Concrete Cutter
National Concrete Cutting
04.2002 - 06.2014
Purchasing Agent/Operator
Cascade Sawing & Drilling
06.1984 - 06.2002
No Degree - Bussiness
Highline Community College
High School Diploma -
Liberty High School