Jeffrey Gould
Elizabeth,CO
Summary
Accomplished law enforcement professional with a proven track record in crisis management and communication, demonstrated during tenure with City of Lone Tree. Expert in employing de-escalation techniques and emergency response to enhance public safety. Skilled in report writing, ensuring accurate documentation for judicial proceedings. Achieved significant reduction in criminal activity through proactive policing and community engagement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Security Officer
Denver Metro Security
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Provide uniformed traffic control at construction sites.
Police Officer
City of Lone Tree
05.2007 - 02.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Deputy Sheriff
Summit County, Colorado
03.2003 - 05.2007
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
Deputy Sheriff
Grand County Sheriff's Office
06.2002 - 09.2002
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Retail Sales Associate
Fishin' Hole
08.2001 - 01.2002
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Auto Mechanic
Schmidt Auto
02.2000 - 08.2001
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
Lube Technician
Hudson Chevrolet
03.1999 - 02.2000
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Retail Store Manager
American Outfitters
09.1997 - 02.1999
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
No Degree - General Studies
Community College of Aurora
Aurora, COHigh School Diploma -
Rangeview High School
Aurora, CO06.1989
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Emergency Response
- Complex Problem-Solving
- Crisis Management
- Communication
Certification
FBI Arrest Control instructor
POST handgun instructor
POST rifle instructor
POST Ethics and Anti-bias Based Policing Instructor
Timeline
Security Officer
Denver Metro Security
02.2024 - Current
Police Officer
City of Lone Tree
05.2007 - 02.2024
Deputy Sheriff
Summit County, Colorado
03.2003 - 05.2007
Deputy Sheriff
Grand County Sheriff's Office
06.2002 - 09.2002
Retail Sales Associate
Fishin' Hole
08.2001 - 01.2002
Auto Mechanic
Schmidt Auto
02.2000 - 08.2001
Lube Technician
Hudson Chevrolet
03.1999 - 02.2000
Retail Store Manager
American Outfitters
09.1997 - 02.1999
No Degree - General Studies
Community College of Aurora
High School Diploma -
Rangeview High School
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