Special Needs Community
Jeffrey Grassi
Las Vegas,NV
Summary
Result-oriented professional with a strong track record in the competitive Fiber Optic industry. Committed to achieving leadership goals and driving success. Expertise in improving operational efficiency and delivering exceptional results.
Overview
47
47
years of professional experience
Work History
Sr Manager Network Implementation
Lumen
Las Vegas, USA
05.2022 - 09.2024
- Responsible for managing the Fiber Engineering and Construction team in Southern Nevada.
- End-to-end project management.
- Oversight of engineering and construction vendors.
- Quality audit of work performed by vendors (E&C)
- Responsible for workload balancing among resources
- Responsible for functional management of the Las Vegas Market
- Field interface for engineering and construction
- Multi-discipline expertise and responsibility
- Complex work using external vendors
- Fiber Optic Market Overbuild
- Capacity Exhaust project
- Employee hiring, training, and team building.
- Support Operations, Sales, and all internal teams
- New Residential, Multi-Tenant Unit, Multi-Dwelling Unit Fiber builds.
- Quality audit of work performed by internal resources (E&C).
- Manage Fiber Splicing team, Project Managers, and Fiber Engineering team.
Supervisor Regional Operations, Afterhours
Lumen
02.2016 - 05.2022
- Supervisor of 16 technicians responsible for all design services cuts, projects, migrations, upgrades and troubleshooting that must be performed during the maintenance window
- Responds to outages and damages occurring outside of normal business hours
- Duties include prelim and cut scheduling and the dispatching of cut orders to assigned techs through CLICK
- Job responsibilities require that I be self-reliant and capable of making intelligent decisions due to the lack of support groups during my duty hours
- This position requires extensive interaction with internal and external entities
Area Plant Supervisor
Lumen
Las Vegas, NV
11.2013 - 02.2016
- Direct supervisor for 27 technicians responsible for the installation and repair of GPON, FTTP, Prism, HSI and POTS residential services
- My duties also included but were not limited to, load balancing, customer complaints and escalations, managing overtime, team safety, team training, promoting sales, union interaction, productivity and efficiency, field inspections and the daily managerial duties required to oversee the team
Area Plant Supervisor, Cable Maintenance and Repair
Lumen
Las Vegas, NV
10.2012 - 11.2013
- Direct supervision of 18 CenturyLink technicians responsible for the repair and maintenance of the outside plant cable facilities for Las Vegas, south district
- Responsibilities include but are not limited to the managing, training, and coaching of technicians, responding to outages and damages, and ensuring maintenance programs are in place to ensure facility reliability
- The position also required working directly with multiple departments within CenturyLink and external contract companies to accomplish and exceed the goals set by my managers
Contract Project Administrator/Supervisor Plant Facilities
CenturyLink
Tucson, AZ
08.2011 - 10.2012
- Responsible for overseeing all 'Road Move' projects in the Tucson and Outstate AZ
- Area
- Duties included the coordination of construction activities between county and city agencies, contractors, engineers, inspectors (county, city, contractor, and CTL) and technicians in the construction, relocation and removals of CenturyLink cable and conduit structures
- Responsible for 18 CTL Network Technicians splicers, Lineman and various numbers of external workforces in Tucson and the outstate area
- This included the supervision of employees, tracking the progress and the closing and billing of completed capital projects
Crew Foreman Cable Maintenance South
CenturyLink
Las Vegas, NV
02.2010 - 08.2011
- Responsible for the daily operation of the cable maintenance crew
- This position included all responsibilities of the Area Plant Supervisor with a few exceptions
- Areas of responsibility included work deployment for all crew technicians, coordination of work issued to contractors in support of our cable maintenance needs
- Interdepartmental support for projects that require cable maintenance involvement including engineering, assignments, IR, BMG, CXR etc
Cable Maintenance Technician
CenturyLink
Las Vegas, NV
06.1997 - 02.2010
- Responsible for the troubleshooting and repair of outside plant facilities
- These facilities include copper and fiber optic plants along with related remote equipment
Self Employed telephone contractor
03.1987 - 07.1997
- Worked throughout the United States installing voice and data station wire, constructing, and terminating MDF’s and IDF’s and performing completion testing of the finished product
- Extensive experience in building outside plant facilities including cable pulling, cable splicing (copper and fiber), manhole and conduit construction and aerial plant construction
Telephone Cable Splicer
United States Army
02.1978 - 03.1987
- Responsible for the upgrade and construction of telephone cable systems throughout the United States and the Republic of Panama
Education
High School Diploma -
Del City High School
Del City, OK02-1978
Skills
- Strategic Planning
- Reporting oversight
- Resource Allocation
- Talent Development
- Budget Oversight
- Partnership Development
- Operations Planning
- Organizational Development
- Organizational improvement
- Documentation And Reporting
- Operations Management
- Cross-Functional Collaboration
- Cross-functional team leadership
- Reporting management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Family
Timeline
Sr Manager Network Implementation
Lumen
05.2022 - 09.2024
Supervisor Regional Operations, Afterhours
Lumen
02.2016 - 05.2022
Area Plant Supervisor
Lumen
11.2013 - 02.2016
Area Plant Supervisor, Cable Maintenance and Repair
Lumen
10.2012 - 11.2013
Contract Project Administrator/Supervisor Plant Facilities
CenturyLink
08.2011 - 10.2012
Crew Foreman Cable Maintenance South
CenturyLink
02.2010 - 08.2011
Cable Maintenance Technician
CenturyLink
06.1997 - 02.2010
Self Employed telephone contractor
03.1987 - 07.1997
Telephone Cable Splicer
United States Army
02.1978 - 03.1987
High School Diploma -
Del City High School
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