Hi, I’m
Jeffrey Gray
Ruskin,FL
Summary
Licensed Funeral Director with extensive experience. Specializes in coordinating multi-location services and providing grief counseling. Demonstrated success in improving operational efficiency and building community relations, ensuring exceptional care for families. Proficient in documentation management and staff mentorship.
Overview
26
years of professional experience
Work History
SCI Direct – Neptune Society, Florida
Floating Funeral Director
08.2023 - 09.2025
Job overview
- Coordinated funeral and cremation services across Florida, ensuring seamless operations among multiple offices.
- Met with at-need families to compassionately arrange in-person and remote services.
- Managed documentation, including death certificates and cremation permits, with meticulous attention to detail.
- Adapted to diverse office environments, maintaining high-quality service and flexibility to fill staffing gaps.
National Cremation & Burial SocietyRuskin, FL
Managing Director
02.2022 - 08.2023
Job overview
- Managed daily operations, ensuring adherence to state regulations and internal policies.
- Supervised funeral directors and service teams to maintain professionalism and care standards.
- Conducted personalized arrangements for families during funeral and cremation services.
- Optimized operational efficiency through strategic scheduling and staff training.
- Cultivated community partnerships to enhance outreach and support for local families.
Star of David Memorial Funeral ChapelNorth Lauderdale, FL
Licensed Funeral Director & Embalmer
08.2018 - 02.2022
Job overview
- Directed and coordinated funeral services, burials, and cremations with sensitivity and professionalism.
- Provided grief counseling and emotional support to families during highly difficult times.
- Prepared and filed legal documentation including death certificates and cremation permits.
- Collaborated with staff and vendors to ensure timely, seamless service delivery.
- Promoted a supportive workplace by mentoring colleagues and encouraging teamwork.
Removals of South FloridaLake Worth, FL
Deceased Transport Specialist
03.2010 - 07.2015
Job overview
- Transported deceased individuals to funeral homes, ensuring dignity and discretion throughout process.
- Collected sensitive personal information with professionalism and compassion during removals.
- Conducted routine inspections of equipment and coordinated emergency maintenance as needed.
- Trained and supervised new employees to maintain high standards of care and efficiency.
Ruhl & Ruhl RealtorsBettendorf, IA
Licensed Realtor
07.2005 - 12.2009
Job overview
- Achieved annual sales recognition by guiding clients through residential property transactions.
- Counseled clients on contracts, financing, and property values, fostering trust and transparency.
- Trained and mentored new and seasoned agents under supervision of licensed Broker.
- Earned 'Realtor of the Month' honors multiple times for exceptional performance.
Prima Marketing, LLCPittsburgh Metro Area, PA
District Training Manager
06.1999 - 05.2005
Job overview
- Trained, coached, and mentored staff across multiple locations to improve performance and service.
- Led weekly training sessions for up to 20 employees, strengthening skills and customer service.
- Standardized employee onboarding and advancement processes through training programs.
- Promoted from Store Manager to District Manager within 12 months, recognizing leadership and results.
Education
Miami Dade CollegeMiami, FL
Associate of Science from Funeral Service & Mortuary Science
05-2018
Skills
- Funeral & Cremation Service Coordination
- Remote & Multi-Location Service Delivery
- Adaptability & Problem Solving
- Cultivate Positive Customer Experience
- Grief & Bereavement Counseling
- Cremation permits and Documentation
- Staff Leadership, Training & Mentorship
- Location and Operations Management
- Time Management and Organizational Skills
- Family & Community Relations
Personal Information
Hobbies: Artisan bread baking, Community volunteering, Gardening
Certification
- Licensed Funeral Director & Embalmer - 2018
- Licensed Realtor 2005 - 2012
Timeline
Floating Funeral Director
SCI Direct – Neptune Society
08.2023 - 09.2025
Managing Director
National Cremation & Burial Society
02.2022 - 08.2023
Licensed Funeral Director & Embalmer
Star of David Memorial Funeral Chapel
08.2018 - 02.2022
Deceased Transport Specialist
Removals of South Florida
03.2010 - 07.2015
Licensed Realtor
Ruhl & Ruhl Realtors
07.2005 - 12.2009
District Training Manager
Prima Marketing, LLC
06.1999 - 05.2005
Miami Dade College
Associate of Science from Funeral Service & Mortuary Science