Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jeffrey Greene

North Bend,OH

Summary

Crew leader experience within the city of Cincinnati since 2013. Experience in all aspects of the job.

Been in customer service entire career.

Assisted management with a model of the currently used schedule, to shift from seniority to a bid.

Trained countless crew leaders and utility technicians


Overview

30
30
years of professional experience

Work History

Crew Leader

Cincinnati MSD
10.2013 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used variety of hand and power tools to complete tasks.
  • Collaborated with other departments to streamline operations and improve customer service.

Director of Installation and Quality Control

Apex Energy Solutions
09.2010 - 03.2011
  • Resolved customer complaints by investigating problems and developing solutions.

Laborer

Everlast Contracting
02.2010 - 09.2010

Performed all aspects of home improvements; floors, framing, drywall, base board, crown molding, kitchen remodel, bathroom remodel, basement remodel, window replacement, door replacement, roofing, etc

Food and Beverage Manager

Hyatt Gaming
11.2004 - 09.2007

Responsible for staffing of 75 cocktail waitresses, bartenders, bar backs, restaurant servers, golf course snack employees and (5) Supervisors.


Revamped 24/7 schedule based upon seniority, to a seasonal bid. The bid provided more coverage and less labor cost.


Completed Hyatt management training courses.

General Manager

Enterplex
01.1994 - 01.2004

Responsible for Bookkeeping for $4 million annual income with up to (19|) points of sale.


Fully responsible for P&L operations.


Maintained ADP payroll for 75 employees.


Transferred (within company) to improve poorly performing business.


Cut costs and improved sales to exceed company standards and received bonuses based upon controllable costs.

Developed promotional & advertising campaigns through radio, print and tv to increase sales.

Responsible for hiring, training, counseling and termination of employees

Developed operational handbooks for entire staff, lawyer approved.

Maintained $20,000.00 inventory of product


Education

Bachelor of Arts - English Literature

University of Cincinnati
Cincinnati, OH
06.1994

Skills

  • Coordinating Work Orders
  • Safe Work Practices
  • Teamwork and Collaboration
  • Physical Strength and Stamina

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 75 staff members.
  • Achieved less turnover through effectively helping with implementing hands on management.

Additional Information

1986-1988 US Army Infantry

Korea, Fort Benning, Fort Campbell

Nuclear Bio-Chenical defense

Air Assault

Point man on DMZ in Korea military zone


Awards: Top American Athlete Academic 1986, Army service ribbon, Army Achievement medal (3), Good conduct medal, Imjuin Scout Certificate, Air Assault Honor Graduate (#2 out of 150,) Food and Beverage Employee of the mont (Hyatt Hotel 2005.)


Volunteer youth wrestling coach (3) years

Avid excercizer

Timeline

Crew Leader

Cincinnati MSD
10.2013 - Current

Director of Installation and Quality Control

Apex Energy Solutions
09.2010 - 03.2011

Laborer

Everlast Contracting
02.2010 - 09.2010

Food and Beverage Manager

Hyatt Gaming
11.2004 - 09.2007

General Manager

Enterplex
01.1994 - 01.2004

Bachelor of Arts - English Literature

University of Cincinnati
Jeffrey Greene