Crew leader experience within the city of Cincinnati since 2013. Experience in all aspects of the job.
Been in customer service entire career.
Assisted management with a model of the currently used schedule, to shift from seniority to a bid.
Trained countless crew leaders and utility technicians
Performed all aspects of home improvements; floors, framing, drywall, base board, crown molding, kitchen remodel, bathroom remodel, basement remodel, window replacement, door replacement, roofing, etc
Responsible for staffing of 75 cocktail waitresses, bartenders, bar backs, restaurant servers, golf course snack employees and (5) Supervisors.
Revamped 24/7 schedule based upon seniority, to a seasonal bid. The bid provided more coverage and less labor cost.
Completed Hyatt management training courses.
Responsible for Bookkeeping for $4 million annual income with up to (19|) points of sale.
Fully responsible for P&L operations.
Maintained ADP payroll for 75 employees.
Transferred (within company) to improve poorly performing business.
Cut costs and improved sales to exceed company standards and received bonuses based upon controllable costs.
Developed promotional & advertising campaigns through radio, print and tv to increase sales.
Responsible for hiring, training, counseling and termination of employees
Developed operational handbooks for entire staff, lawyer approved.
Maintained $20,000.00 inventory of product
1986-1988 US Army Infantry
Korea, Fort Benning, Fort Campbell
Nuclear Bio-Chenical defense
Air Assault
Point man on DMZ in Korea military zone
Awards: Top American Athlete Academic 1986, Army service ribbon, Army Achievement medal (3), Good conduct medal, Imjuin Scout Certificate, Air Assault Honor Graduate (#2 out of 150,) Food and Beverage Employee of the mont (Hyatt Hotel 2005.)
Volunteer youth wrestling coach (3) years
Avid excercizer