Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Williams

Franklin,NC

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.

Overview

11
11
years of professional experience

Work History

Crew Leader

Franklin Fence Company
03.2021 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Developed and implemented process improvements to increase productivity.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.

Copper Splicer

Globe Communications
08.2019 - 03.2021
  • Inspected completed work to identify faults and check conformance with specifications.
  • Worked on-site to install, splice and terminate Copper Telephone cables.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Worked on both dead and energized lines.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Maintained solid safety record with no OSHA-recordable incidents.
  • Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.

Field Technician

Windstream Telecommunications
12.2018 - 08.2019
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.

Cashier

Walmart
03.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Ground Tree Worker

Asplundh Tree Expert
12.2016 - 03.2018
  • Prepped trimming tools by sharpening shears, grinders, and saw teeth.
  • Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
  • Loaded and unloaded trees and materials for use in projects.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Performed routine cleaning and repairs, increasing longevity of tools and equipment.
  • Followed safety regulations and company procedures to safeguard personnel and equipment.
  • Pruned and trimmed trees to promote healthy growth and improve aesthetics.
  • Organized materials, tools, and equipment to supply team members.
  • Maintained and operated chainsaws and chippers to reduce safety hazards and support productivity.
  • Removed dead and excess branches from trees.
  • Followed safety protocols in accordance with OSHA standards and good practices for tree care.
  • Chopped and trimmed trees and operated chipping equipment for limbs.
  • Used ropes and chains to reach hard-to-reach branches for trimming and pruning.
  • Operated shredding and chipping equipment and fed limbs and brush into machines.
  • Chose and executed suitable topping and pruning cuts for healthy tree growth.

Copper Splicer

W-Squared Communications
03.2014 - 03.2016
  • Inspected completed work to identify faults and check conformance with specifications.
  • Worked on-site to install, splice and terminate Copper cables.
  • Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
  • Maintained solid safety record with no OSHA-recordable incidents.
  • Removed old poles and hardware and replaced with new equipment.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Worked on both dead and energized lines.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.

Line Cook

Brio Tuscan Grille
02.2013 - 03.2014
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Grilled meats and seafood to customer specifications.

Crew Member

Burger King
08.2012 - 02.2013
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Education

Bachelors - Information Technologies

Southern New Hampshire University
Hooksett, NH
2025

Skills

  • Verbal and Written Communication
  • Safety Procedures
  • Crew Management
  • Individual and Team Goals
  • Meeting Participation
  • Job Assignments
  • Ditch Digging
  • Heavy Lifting
  • Safety Standards
  • Crew Monitoring
  • Cash Register Operations
  • Safe Work Practices
  • Teamwork and Collaboration
  • Corrective Actions
  • Call Responses
  • Coordinating Work Orders
  • Electrical Systems
  • Work Planning and Prioritization
  • Professional Relationships
  • Structure Erection
  • OSHA Requirements
  • Vehicle Operations
  • Safety Guidelines
  • Proactive Problem-Solving
  • Customer Relationship Management
  • Maintenance and Repair
  • Supervising Employees
  • Shortening and Lengthening Lines
  • Jobsite Safety
  • Station Preparation

Timeline

Crew Leader

Franklin Fence Company
03.2021 - Current

Copper Splicer

Globe Communications
08.2019 - 03.2021

Field Technician

Windstream Telecommunications
12.2018 - 08.2019

Cashier

Walmart
03.2018 - 12.2018

Ground Tree Worker

Asplundh Tree Expert
12.2016 - 03.2018

Copper Splicer

W-Squared Communications
03.2014 - 03.2016

Line Cook

Brio Tuscan Grille
02.2013 - 03.2014

Crew Member

Burger King
08.2012 - 02.2013

Bachelors - Information Technologies

Southern New Hampshire University

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