Jeffrey Greiner
Millersville,PA
Summary
I am a hardworking people pleaser with excellent sales techniques. I am highly successful at creating an atmosphere that is customer friendly and have a creative personality when it comes to engaging people in activities. I have served on the USA Softball National Council and presently serve on the LANCO Golf Board as the Tournament Chairman. I have worked in the Automobile sales business for 41 years at the top 3% nationally for customer satisfaction and sales volume. I have worked in the restaurant business the past 20 years while maintaining the same level of sales and customer satisfaction. My driving force is hospitality and engagement. I enjoy getting everyone to maximize their enjoyment in a restaurant dining and watching sports and I also enjoy getting the most out of myself and my coworkers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Chapman Ford Lancaster
Lancaster, PA
03.2014 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
Restaurant Manager
Station house tavern and sporst bar
Lancaster, PA
08.2011 - 03.2020
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Restaurant Manager
brickyard sports bar
Lancaster, PA
03.2003 - 07.2011
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
Shippensburg, PA05-1983
Skills
- Client Account Management
- Product Sales
- Contract Preparation
- Upselling
Affiliations
- I am an avid golfer. I have had both hips replaced and I carry a 9 hdcp from the white tees at age 63. I played hoops in college and softball for 35 years.
Accomplishments
- I was awarded Ford's top award for 35 straight years until they discontinued honoring salespeople.
Certification
- I am Ramp certified and have been the manager of record of a Pa liquor license at Crossgates with a clean record.
References
References available upon request.
Timeline
Sales Associate
Chapman Ford Lancaster
03.2014 - 03.2024
Restaurant Manager
Station house tavern and sporst bar
08.2011 - 03.2020
Restaurant Manager
brickyard sports bar
03.2003 - 07.2011
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
- I am Ramp certified and have been the manager of record of a Pa liquor license at Crossgates with a clean record.
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