Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Hardy

Easton

Summary

Dynamic restaurant operator with a proven track record at (privately owned franchise) & Outback Steakhouse, achieving a 4.5-star rating across all major platforms. Expert in operations management and customer relations, successfully driving profitability through strategic planning and effective staff management. Recognized for excellence with three Partner of the Year awards, demonstrating a commitment to quality and service and profits.

Overview

35
35
years of professional experience

Work History

Owner

Self Employed
01.2014 - Current
  • Managed all day-to-day business operations of a 3.5m restaurant as the operator with an owners passion.
  • Achieving and maintain a 4.5 review rating on Google, Yelp and Uber platforms.
  • Ensuring staffing needs, service and quality expectations, cost controls throughout the business to ensure maximum sales and profits.

Managing Partner

Outback Steakhouse
05.2000 - 10.2013
  • Managed all day-to-day business operations of a 4.5m restaurant as the operator with an owners passion.
  • Achieving and maintain a 4.5 review rating on Google, Yelp and Uber platforms. Awarded partner of the year 3x
  • Ensuring staffing needs, service and quality expectations, cost controls throughout the business to ensure maximum sales and profits.

General Manager

Chili's Bar and Grill
01.1990 - 01.2000

Started employment as a kitchen corporate trainer and opened 6 locations as both hourly then manager of kitchen then promoted to Front of house in different locations, then transferred to a new Concept brand that they acquired as the GM

Education

Associate of Science - Culinary Arts

Johnson & Wales University
Providence, RI
06-1990

Skills

  • Small business operations
  • Operations management
  • Business planning
  • Strategic planning
  • Financial management
  • Business development
  • Business launch
  • Employee development
  • Administrative oversight
  • Cost reduction

Timeline

Owner

Self Employed
01.2014 - Current

Managing Partner

Outback Steakhouse
05.2000 - 10.2013

General Manager

Chili's Bar and Grill
01.1990 - 01.2000

Associate of Science - Culinary Arts

Johnson & Wales University
Jeffrey Hardy