Jeffrey Harris
Baltimore,MD
Summary
Goal-oriented Human Resources Specialist with 5 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
12
12
years of professional experience
Work History
Coordinator of Orientation Logistics & Operations
American University
2018.08 - Current
- Manage and reconcile annual office budget of $600,000, including accounts payable and accounts receivable.
- Respond to student, parent and family inquiries via phone, email, zoom sessions, and social media.
- Work internally with campus partners to organize orientation, welcome week, and other events on campus.
- Assist in the recruiting, training, and supervising of 35 orientation leaders.
- Design and manage all websites for the Orientation office.
- Help students troubleshoot and resolve issues with registration.
Lead Flight Attendant
American Airlines
2015.03 - 2018.04
- Responded to passenger and mechanical emergencies following guidelines and training.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Reassured and comforted passengers during turbulent flights and unavoidable delays.
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
- Oversaw and mentored junior flight attendants on proper procedures and crew standards.
Admissions Advisor
DeVry University Online
2014.12 - 2015.03
- Reached out to individuals via phone, and video conference and placed outbound calls to prospective students.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Identified prospective students through networking and building relationships with students.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Enrollment Coordinator
Career Education Corporation
2014.05 - 2014.12
- Helped students complete applications and navigate admissions processes.
- Audited student agreements; both first time and re-entry students.
- Met or exceeded enrollment and retention goals consistently.
- Finalized and processed enrollment applications.
- Maintained physical and electronic student files.
- Helped students complete applications and navigate admissions processes.
Education
Bachelor of Arts - Human Resources Management
Morgan State University
Baltimore, MD05.2025
Skills
- Administrative Support
- Cultivating Professional Relationships
- Higher Education Administration
- Training & Development
- Customer Service
- Microsoft Office
- Verbal and written communication
- Adaptability
- Critical thinking
- Activity Planning
Timeline
Coordinator of Orientation Logistics & Operations
American University
2018.08 - Current
Lead Flight Attendant
American Airlines
2015.03 - 2018.04
Admissions Advisor
DeVry University Online
2014.12 - 2015.03
Enrollment Coordinator
Career Education Corporation
2014.05 - 2014.12
Bachelor of Arts - Human Resources Management
Morgan State University