Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Ismerio

San Fernando,CA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

12
12
years of professional experience

Work History

Operations and Logistics Coordinator

Earthy Corazon
05.2022 - Current
  • Established standard operating procedures for logistics processes, ensuring consistency and reliability in operations.
  • Implemented inventory management systems, improving accuracy and reducing discrepancies.
  • Consistently leeds workflow improvements that increase overall efficiency of the studio's operations without sacrificing quality or creativity.
  • Coordinates inbound and outbound logistics to ensure timely delivery of goods across multiple channels.
  • Leeds strategic initiatives that enhance service levels and reduces costs.
  • Adapts quickly to unexpected disruptions in the supply chain, develops contingency plans to minimize negative impacts on business operations.
  • Process customer orders accurately and within agreed timeframes to meet service standards.


Studio Operations Manager

Purgatory Candle Co
05.2021 - 05.2025
  • Assisted in developing strategies to streamline and improve operational and administrative procedures.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Facilitated delivery of special projects to meet organizational and departmental objectives.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Liaised between vendors and owners to maintain effective lines of communication.

Assistant Store Manager of Operations

Williams-Sonoma
10.2015 - 02.2022
  • Managed workload and daily task demands between corporate guidelines and staff abilities.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Communicated issues and challenges to corporate leadership, providing possible solutions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Collaborated with buying team to identify and fulfill customer needs.

Assistant Store Manager of Operations

Kate Spade
08.2013 - 10.2015
  • Developed and maintained strong relationships with buying team to facilitate product delivery.
  • Maintained positive client relationships by responding quickly to customer service inquiries.
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Controlled costs to keep business operating within budget and increase profits.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Associate of Arts - Liberal Arts And General Studies

Los Angeles Valley College
Van Nuys, CA

Associate of Arts - Fashion Design

California Design College
Los Angeles, CA

Skills

  • Operations Management
  • Process Development and Streamlining
  • Teamwork and Collaboration
  • Efficient and Detail-Oriented
  • Fluent in Spanish
  • Creative Problem-Solving
  • Administrative Support
  • Customer Service

Timeline

Operations and Logistics Coordinator

Earthy Corazon
05.2022 - Current

Studio Operations Manager

Purgatory Candle Co
05.2021 - 05.2025

Assistant Store Manager of Operations

Williams-Sonoma
10.2015 - 02.2022

Assistant Store Manager of Operations

Kate Spade
08.2013 - 10.2015

Associate of Arts - Fashion Design

California Design College

Associate of Arts - Liberal Arts And General Studies

Los Angeles Valley College