Jeffrey Hayden
T/A Express Rodeo Travel Center
Falls City,TX
21
years of professional experience
Dedicated dishwashing professional with strong attention to detail and time management skills. Proven ability to maintain high sanitation standards and support efficient kitchen operations.
Work History
Dish Washer
6 Months- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and stacked dishes, utensils, and cookware efficiently for optimal workflow.
- Assisted in maintaining a clean and organized kitchen environment to support food service operations.
- Followed safety protocols and sanitation procedures to ensure compliance with health regulations.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Dishwasher
8 Months- Maintained compliance with health regulations through regular sanitation checks and procedures.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Inspected dishwashing equipment and reported issues to supervisor.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
Customer Service Cashier
2 Months- Maintained clean and organized work area to enhance operational efficiency.
- Handled cash management, including daily reconciliations and deposits.
- Collaborated with team members to streamline checkout procedures.
- Educated customers on available services and promotions effectively.
- Resolved customer complaints swiftly, enhancing overall shopping experience.
- Implemented best practices for inventory management and stock replenishment.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Customer Service Cashier/Cleaned Showers
6 Months- Maintained accurate cash drawer balances through diligent record-keeping.
- Handled customer complaints with empathy, ensuring resolution satisfaction.
- Conducted routine cleaning and maintenance of cashier area for a welcoming environment.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Customer Service Cashier/Maintanance
1 Year 6 Months- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Redeemed coupons to discount purchases.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Enhanced store security by identifying and reporting suspicious activities.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Collaborated with team members to maintain smooth operations during peak hours.
- Contributed to achievement of sales targets through suggestive selling techniques.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Packer Associate
6 Months- Executed daily tasks with focus on safety, precision, and adherence to company policies.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Maintained a clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Proved successful working within tight deadlines and a fast-paced environment.
Correctional Officer
17 Years 7 Months- Enforced facility regulations to maintain safety and security for inmates and staff.
- Conducted regular inspections of premises, identifying potential hazards and ensuring compliance with policies.
- Managed inmate movements within the facility, ensuring adherence to schedules and safety protocols.
- Responded promptly to incidents, applying de-escalation techniques to maintain order during critical situations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Education
High School Diploma
Skills
Dependable team player
Attention to detail
Heavy lifting
Punctuality
Problem-solving
Equipment maintenance
Time management
Strong work ethic
Timeline
Dish Washer
T/A Express Rodeo Travel Center
11.2025 - 05.2026Read More
Dishwasher
Chile Bandera
03.2025 - 11.2025Read More
Customer Service Cashier
TxBest TravelCenter
11.2024 - 01.2025Read More
Customer Service Cashier/Cleaned Showers
T/A Express Rodeo Travel Center
05.2024 - 11.2024Read More
Packer Associate
Amazon
11.2022 - 05.2023Read More
Customer Service Cashier/Maintanance
Yesway/Allsups
10.2022 - 04.2024Read More
Correctional Officer
Texas Department of Criminal Justice, TDCJ
03.2005 - 10.2022Read More
THeodore Roosevelt High School
High School Diploma
Read More