- Technology & IT Support
- Computer Hardware & Troubleshooting
- Networking & Cybersecurity
- Streaming & Content Creation
- Video Editing & Digital Media
- Gaming & Game Testing
- Mechanical & Electrical Work
- Home & Business Security Systems
- Problem-Solving & Technical Support
Jeffrey Hegedus
Cleveland,OH
Summary
Dedicated and hardworking professional with experience in mail processing, background verification, hospitality, and warehouse operations. Adept at working in fast-paced environments, problem-solving, and providing excellent service. Quick learner with strong technical skills, attention to detail, and a commitment to efficiency and teamwork.
Overview
13
13
years of professional experience
Work History
Catering Attendant & Banquet Server
Upshift Staffing Agency
01.2023 - Current
- Assisted with food preparation, serving, and event setup for large-scale events
- Maintained high standards of customer service and professionalism in hospitality environments
- Managed banquet and catering functions, ensuring smooth service for guests
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Oversaw catering orders to verify accuracy and completeness.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Monitored food quality and freshness throughout day.
Background Specialist
Sterling Talent Solutions
08.2019 - 05.2021
- Conducted background checks and verification processes for clients
- Reviewed, edited, and processed background reports for accuracy
- Responded to client inquiries regarding background checks
- Ensured compliance with company policies and federal regulations
Delivery Driver
Amazon Flex & DoorDash
01.2021 - Current
- Completed timely and accurate deliveries for online retail and food orders
- Managed navigation and route optimization to maximize efficiency
- Maintained high ratings for customer satisfaction and professionalism
Carpentry Apprentice
Union Carpentry
08.2020 - 08.2022
- Assisted in various carpentry tasks including framing and finishing work
- Learned and applied trade skills under professional supervision
- Gained hands-on experience in construction site operations
Mail Operator
Ricoh
07.2024 - 01.2025
- Operated high-speed inserter machines for processing mail
- Loaded materials, cleared jams, and ensured quality control
- Worked in a fast-paced warehouse environment requiring attention to detail and physical stamina
- Maintained compliance with company policies and safety regulations
PSE Mail Processing Clerk
USPS
07.2021 - 01.2023
- Processed and sorted incoming and outgoing mail efficiently
- Operated mail-sorting machinery and performed manual labor tasks
- Maintained organization and adherence to postal service protocols
- Ensured timely dispatch of processed mail while working extended shifts
Landscaper
J & J Landscaping
04.2012 - 10.2013
- Provided professional landscaping services including mowing, trimming, and maintenance
- Worked as part of a team to maintain residential and commercial properties
- Ensured high-quality customer service and job completion efficiency
Education
High School Diploma -
Euclid High School
Euclid, OH01-2014
Skills
- Machine operation
- Warehouse logistics
- Background verification
- Data entry
- Customer service
- Hospitality
- Carpentry
- General labor
- Microsoft Office
- Excel
- Word
- Outlook
- Strong organizational skills
- Time management skills
- Food preparation
- Food safety
- Table setting
- Allergy awareness
- Order taking
- Sanitation practices
- Kitchen station organization
- Hospitality and accommodation
- Meal delivery
- Guest monitoring
Additional Information
Kick Streaming Affiliate, Active Discord community engagement, Enthusiastic about technology, gaming, and content creation, Open to opportunities in IT support, game testing, or digital marketing
Interests
Timeline
Mail Operator
Ricoh
07.2024 - 01.2025
Catering Attendant & Banquet Server
Upshift Staffing Agency
01.2023 - Current
PSE Mail Processing Clerk
USPS
07.2021 - 01.2023
Delivery Driver
Amazon Flex & DoorDash
01.2021 - Current
Carpentry Apprentice
Union Carpentry
08.2020 - 08.2022
Background Specialist
Sterling Talent Solutions
08.2019 - 05.2021
Landscaper
J & J Landscaping
04.2012 - 10.2013
High School Diploma -
Euclid High School
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