Jeffrey Herrmann
Brooklyn,NY
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Number One NYC Vintage
Brooklyn, NY
05.2016 - Current
- Founder and operating manager of online vintage sports apparel store, with a focus on rare jerseys and sports paraphernalia
- Curated unique vintage collections that catered to diverse customer preferences.
- Developed and executed promotional events, including a weekend-long pop-up shop in Bayshore, Long Island, with a collective of streetwear brands.
- Sourced products from independent stores, styled and photographed items for digital sales.
Store Manager
Corridor
Brooklyn, NY
08.2023 - 12.2025
- Promoted to Store Manager for Williamsburg location within eight months of hire.
- Managed all aspects of store operations, including sales, inventory, shipping, scheduling, and clienteling.
- Consistently exceeded monthly sales goals, enhancing overall revenue performance.
- Trained and onboarded new employees in sales techniques and store procedures.
- Led visual merchandising efforts, achieving compliance with presentation standards and elevating store aesthetic.
- Operated Fort Greene store independently within first month, overseeing daily operations and enhancing customer service experience.
- Maintained accurate stock organization and processed new inventory shipments.
- Supported community engagement initiatives by representing brand and building strong customer relationships.
Animal Caregiver
Prospect Bark
Brooklyn, NY
08.2021 - 04.2023
- Delivered overnight care by residing in pet owners' homes, offering comfort and security for pets during owners' absences
- Created and managed personalized pet care schedules for dogs, cats, and fish, ensuring timely services and clear communication with pet owners
- Instructed new employees on animal care techniques, maintaining service quality and enhancing team knowledge
Assistant General Manager
Stadium Goods
New York, NY
07.2020 - 03.2021
- Oversaw all store safety protocols in accordance with CDC, city, and state guidelines after promotion to Assistant General Manager during the early stages of reopening.
- Supervised store operations and floor staff, managed internal and external financial accounting of daily sales, and coordinated private sales for VIP clients as part of the Store Manager role.
- Managed daily operations and staff performance at leading sneaker retailer, ensuring smooth workflow and optimal service delivery.
- Coordinated inventory management and product placement strategies in high-demand environments to maximize sales potential.
- Developed and implemented employee training programs to enhance customer service and product knowledge, improving overall customer satisfaction.
Store Manager
Stadium Goods
New York, NY
10.2018 - 07.2020
- Oversaw daily store operations and ensured compliance with company policies.
- Led a team of employees, providing training and performance feedback.
- Managed inventory levels and coordinated stock replenishment processes.
- Oversaw Brinks money transfers up to $200K weekly, supervised payroll, closed cash deposits, and reported daily store summaries to corporate headquarters
- Coordinated online order fulfillment and dispatch for shipping team during peak holiday season
Education
Associate of Applied Science (AAS) - Liberal Arts and Science
Suffolk County Community College
Selden, NYMenswear Design
Fashion Institute of Technology
New York, NYSkills
- Inventory management
- Visual merchandising
- E-commerce management
- Customer service
- Operations management
- Loss prevention
- Team leadership
- Employee training
- Performance reviews
- Problem solving
- Effective communication
- Dependable
- Client relationship management
Timeline
Store Manager
Corridor
08.2023 - 12.2025
Animal Caregiver
Prospect Bark
08.2021 - 04.2023
Assistant General Manager
Stadium Goods
07.2020 - 03.2021
Store Manager
Stadium Goods
10.2018 - 07.2020
Owner/Operator
Number One NYC Vintage
05.2016 - Current
Associate of Applied Science (AAS) - Liberal Arts and Science
Suffolk County Community College
Menswear Design
Fashion Institute of Technology