Jeffrey Holtz
Oshkosh
Summary
Results-driven Operations Supervisor with extensive experience at FedEx, optimizing workflow efficiency through strategic process enhancements. Expertise in performance monitoring and team training, with a focus on safety protocol adherence to minimize operational delays. Committed to operational excellence and fostering collaboration within teams.
Overview
21
21
years of professional experience
Work History
Operations Supervisor
Fedex
08.2015 - Current
- Supervised daily operations to ensure timely package delivery and adherence to service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Trained and mentored new team members on safety protocols and operational procedures.
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions.
Tire Mounter
Pomps
12.2009 - 05.2015
- Operated tire-changing equipment and tools, adhering to safety protocols and best practices.
- Assisted in inventory management, tracking tire stock levels for efficient operations.
- Collaborated with team members to streamline mounting processes and reduce turnaround time.
- Trained new staff on tire mounting techniques and workplace safety measures.
Assistant Manager
Spirit Halloween Super Store
09.2009 - 11.2009
- Reduced stock discrepancies by coordinating effective inventory management processes.
- Informed promotional strategies by analyzing sales trends and inventory decisions.
- Ensured performance, quality, and service expectations through daily operations supervision.
- Enhanced customer experience by maintaining a clean, safe, and organized store.
Store Manager
GameStop
09.2004 - 10.2007
- Achieved optimal store performance through effective daily operations management.
- Enhanced team efficiency by developing and implementing new staff training programs.
- Identified sales trends to refine inventory management strategies effectively.
- Strengthened customer loyalty by cultivating strong relationships and service initiatives.
Education
No Degree - General Studies
Edgewood College
Madison, WI08-1998
High School Diploma -
Neenah Highschool
Neenah, WI01-1996
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Peak All Stars 2025
Recognized for exceptional contributions during Peak season.
Timeline
Operations Supervisor
Fedex
08.2015 - Current
Tire Mounter
Pomps
12.2009 - 05.2015
Assistant Manager
Spirit Halloween Super Store
09.2009 - 11.2009
Store Manager
GameStop
09.2004 - 10.2007
No Degree - General Studies
Edgewood College
High School Diploma -
Neenah Highschool