Jeffrey Horan
O'Fallon,MO
Summary
Seasoned Master Sales offering comprehensive experience in high-level sales environments. Strong track record of developing successful strategies to drive revenue growth and increase market share. Skilled in relationship building, client retention, and lead generation, with a focus on providing superior customer service. Previous roles have displayed significant impact through consistent achievement of sales targets and contributing positively to team objectives.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Amini's Galleria
Chesterfield, MO
04.2019 - Current
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Organized weekly meetings with department heads to review progress on key objectives.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Developed strong relationships with new and existing clients through regular contact.
- Presented product information in a clear and concise manner to potential customers.
- Advised customers on best practices when utilizing our products or services.
Regional Sales Manager/ Recruiter
Caliber
Provo, UT
04.2015 - 04.2019
- Recruited and built teams of sales professionals in multiple regions throughout the country.
- Achieved success in a door-to-door sales role.
- Traveled and trained sales reps on how to effectively succeed in their position.
- Created a college internship program and attended career fairs.
- Performed door-to-door sales duties via cold and warm leads.
- Demonstrated product knowledge and features to potential buyers.
- Developed relationships with prospects through follow-up calls and visits.
- Performed door-to-door surveys to collect customer feedback on services and products.
- Assisted customers in selecting appropriate products for their needs.
- Identified potential new customers through cold-calling activities.
- Generated leads by networking with existing customers, as well as cold calling new prospects.
Sales
Dobbs Tire and Auto
St Louis, MO
01.2012 - 04.2014
- Efficiently processed transactions utilizing a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Maintained current knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Half Hollow Hills High School West
Dix Hills, NY06-2008
Skills
- Sales tactics
- Sales representation
- Follow-up
- CRM efficient
- Psychology
- Cold calling
- Managing
- Public speaking
- Presenting
- Negotiating
- Marketing
- Performance Management
- Staff Development
- Team Leadership
- Performance Evaluations
- Lead Generation
- Sales Techniques
- Email Marketing
- Inbound and Outbound Calling
- Data Entry
- CRM Software
Timeline
Assistant Store Manager
Amini's Galleria
04.2019 - Current
Regional Sales Manager/ Recruiter
Caliber
04.2015 - 04.2019
Sales
Dobbs Tire and Auto
01.2012 - 04.2014
High School Diploma -
Half Hollow Hills High School West
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