Jeffrey Jackson
Thornton,CO
Summary
Dynamic professional with extensive experience in distribution and customer service. Expertise in training and mentoring team members while implementing lean methodologies to improve operational efficiency and safety standards.
Overview
15
15
years of professional experience
Work History
Distribution & Customer Service Specialist
Avery Brewing
Boulder, CO
04.2020 - Current
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Monitored shipping schedules and adjusted logistics strategies to meet evolving business demands.
- Trained new team members on best practices in distribution workflows and equipment handling.
- Uncovered and resolved errors with minimal oversight.
- Spearheaded continuous improvement initiatives to optimize distribution center operations through lean methodologies.
Warehouse Supervisor
Epic Brewing
Denver, CO
08.2017 - 03.2020
- Streamlined on-site and off-site warehouse operations to improve task delegation, operational efficiency, and adherence to safety protocols.
- Managed coordination of schedules for in-house truck team operations to improve efficiency in material logistics.
- Developed training programs that enhanced employee skills and workplace safety awareness.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Maintained high levels of accuracy in daily operations.
Team Leader
Target
Wheat Ridge, CO
11.2011 - 08.2017
- Oversaw daily operations of grocery and hardlines teams to improve efficiency and enhance guest satisfaction.
- Developed training programs for staff, improving product knowledge and service quality.
- Implemented effective WMS control strategies to maintain optimal inventory levels and decrease waste.
- Fostered a collaborative team environment through effective communication and conflict resolution.
- Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
Education
Associate of Science - Information Technology
Wake Technical Community College
Raleigh, NC01-2009
Skills
- Phenomenal communication skills
- Customer relations
- Warehouse organization
- Shipping and receiving
- Safety practices
- WMS, Obeer/SAP, Zebra/MyDay
- Quality assurance standards
- Hiring, training, staff supervision, team coaching
- Lean principles
- Problem-solving
Timeline
Distribution & Customer Service Specialist
Avery Brewing
04.2020 - Current
Warehouse Supervisor
Epic Brewing
08.2017 - 03.2020
Team Leader
Target
11.2011 - 08.2017
Associate of Science - Information Technology
Wake Technical Community College