Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Johnson

Rochester

Summary

Dynamic Vendor Relations Representative with strong negotiation skills and a proven track record at Waste Harmonics Keter. Expert in vendor management and relationship building, successfully reducing order discrepancies and enhancing communication. Committed to delivering exceptional service and fostering collaboration, driving positive outcomes for all stakeholders involved.

Overview

25
25
years of professional experience

Work History

Vendor Relations Representative

Waste Harmonics Keter
03.2016 - Current
  • Maintained up-to-date records of vendor contracts and agreements, ensuring easy access for all relevant stakeholders.
  • Leveraged strong negotiation skills when renegotiating contracts, securing favorable pricing and terms for the company.
  • Monitored industry trends to identify potential new vendors offering innovative products or services at competitive prices.
  • Developed training materials for new employees, facilitating a smooth onboarding process in the vendor relations department.
  • Reduced order discrepancies by implementing a streamlined inventory management system for tracking and ordering supplies.
  • Resolved invoice disputes efficiently, minimizing potential financial risks for both parties involved.
  • Strengthened vendor relationships by maintaining consistent communication and addressing concerns promptly.

Sales Associate

Verizon Wireless
08.2000 - 10.2015
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Arts -

Monroe Community College
Rochester, NY
05-1993

Skills

  • Strong negotiation skills
  • Vendor evaluation
  • Customer focus
  • Relationship management
  • Vendor relationships
  • Teamwork
  • Reliability
  • Effective communication
  • Professionalism
  • Issue research
  • Vendor management
  • Written communication
  • Conflict resolution

Timeline

Vendor Relations Representative

Waste Harmonics Keter
03.2016 - Current

Sales Associate

Verizon Wireless
08.2000 - 10.2015

Associate of Arts -

Monroe Community College

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