Jeffrey J. Plizka
Oak Creek
Summary
Experienced aviation and operations leader with 30+ years in air cargo, fueling, deicing, and pilot training. Directed 24/7 mail sort facilities for FedEx and UPS, managing teams of 50+ and ensuring full regulatory compliance. Former Chief Pilot and Director of Flight Training with 4,900+ flight hours and ATP Multi-Engine Rating. Skilled in crew scheduling, safety management, vendor coordination, and crisis operations, with a proven record of sustaining performance across nationwide stations.
Overview
35
35
years of professional experience
Work History
General Manager
AGI Post
07.2020 - 12.2025
- Directed day-to-day management and safe operation of a dual-customer USPS aircraft mail sort facility serving FedEx and UPS.
- Oversaw 24/7 operations, ensuring smooth administration, problem resolution, and clear communication with internal teams and external partners.
- Led hiring processes, conducted interviews, implemented training programs, enforced disciplinary actions, and maintained accurate employee records for compliance.
- Supervised multiple managers, team leads, and a workforce of ~50 employees.
- Administered drug testing programs and ensured regulatory compliance.
- Coordinated equipment and facility maintenance to support uninterrupted operations.
- Participated in local and national UPS audits, ensuring adherence to regulatory and training standards.
- Managed vendor relationships, maintaining timely communication and resolving operational issues efficiently.
- Organized and chaired staff meetings; delivered safety, HR, and training briefings across shifts.
- Troubleshot operational challenges to maintain safety and efficiency.
- Sustained mail movement and facility operations during the COVID-19 pandemic crisis.
Station Manager
MKE THS Metro Air Services
09.2018 - 07.2020
- Served as liaison between FedEx and the U.S. Postal Service at Milwaukee base facility.
- Directed 24/7 inbound and outbound mail sort operations ensuring efficiency and safety.
- Managed hiring, training, disciplinary actions, and employee recordkeeping to meet regulatory and compliance standards.
- Oversaw and administered drug testing programs to ensure compliance.
- Scheduled and coordinated equipment and facility maintenance to support uninterrupted operations.
- Participated in UPS audits (local and national) to maintain regulatory and training compliance.
- Managed vendor relationships, ensuring timely communication and resolution of operational issues.
- Organized and chaired staff meetings; delivered safety, HR, and training briefings across shifts.
- Troubleshot operational challenges to maintain safe and successful daily operations.
Base Trainer & HS&E Coordinator
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
- Developed employee skills in aviation refueling, deicing, and quality control.
- Maintained training records and managed Learning Management System (ASIG/Menzies).
- Served as environmental impact contact for MKE operations.
Operations Manager – Fueling & Deicing
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
- Directed 22 refuelers across 15 airline accounts and 36 deicers for 10 contracts.
- Oversaw crew scheduling, mentoring, and operational problem-solving.
- Managed seasonal setup, airline-specific procedures, and specialized aircraft protocols.
- Delivered on-the-job training for deice truck operations and Hazwoper compliance.
- Coordinated snow event tracking and planning to ensure safe winter operations.
Aircraft Refueler
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
- Performed refueling for diverse aircraft under multiple vendor contracts.
First Officer CL-65RJ
Air Wisconsin Airlines
Appleton, Wisconsin
09.2000 - 09.2001
- Trained on EICAS & EICAS 2000, EFIS, TCAS instrumentation and the Rockwell Collins FMS for the CL-65; Based out of ORD.
Director of Flight Training / Assistant Chief Pilot / Check Airman / Chief Pilot
Air Cargo Carriers, Inc.
Milwaukee, Wisconsin
11.1990 - 08.2000
- Coordinated training, testing, and ground school for a $13M air freight company with 13 nationwide stations.
- Served as Instructor Pilot / Line Captain for Short 330 and 360 aircraft.
- Managed and coordinated 50+ pilots and their respective flight routes.
- Led recruitment, interviewing, and hiring of pilot candidates.
- Maintained Pilot Record Improvement Act (PRIA) records for compliance.
- Oversaw substance abuse training, education, compliance, and reporting.
- Maintained pilot training records to meet regulatory requirements.
- Coordinated with flight following, aircraft maintenance, and ground equipment support across 13 bases.
- Provided company-wide computer/software support and designed/maintained company web page and related software.
- Developed specialized ground support equipment to enhance operational efficiency.
Education
B. A. - Communications
University of Wisconsin
Milwaukee, WisconsinAssociate Degree - Pilot Training
Gateway Technical Institute
Kenosha, WisconsinWind Shear Training Shorts Product Support on the Shorts 330 Aircraft and the PT6-45R Engine
Canadair CL-65RJ Ground School
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Soft Skills
Pilot Ratings
- ATP Multi Engine Rating
- Commercial Single Engine Land
- SD3 Type Rating
Timeline
General Manager
AGI Post
07.2020 - 12.2025
Station Manager
MKE THS Metro Air Services
09.2018 - 07.2020
Base Trainer & HS&E Coordinator
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
Operations Manager – Fueling & Deicing
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
Aircraft Refueler
ASIG Signature Flight Support/Menzies MKE
09.2002 - 09.2018
First Officer CL-65RJ
Air Wisconsin Airlines
09.2000 - 09.2001
Director of Flight Training / Assistant Chief Pilot / Check Airman / Chief Pilot
Air Cargo Carriers, Inc.
11.1990 - 08.2000
Associate Degree - Pilot Training
Gateway Technical Institute
Wind Shear Training Shorts Product Support on the Shorts 330 Aircraft and the PT6-45R Engine
Canadair CL-65RJ Ground School
B. A. - Communications
University of Wisconsin