Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeffrey Kabitzke

Menomonee Falls

Summary

Dynamic Senior Quality Assurance Analyst with extensive experience at Wells Fargo Home Mortgage, driving regulatory compliance and operational efficiency. Proven track record in risk management, achieving 99.9% accuracy in audits. Adept at leading cross-functional teams and implementing strategic initiatives, fostering a culture of continuous improvement and customer focus.

Overview

25
25
years of professional experience

Work History

Compliance Processor

Old Republic Risk Management
Brookfield
08.2024 - Current
  • Monitor and review premium insurance policies for compliance with state coding requirements.
  • Cultivate strong relationships with state insurance agencies through prompt inquiry responses.
  • Execute quality control checks on new and renewed policies, maintaining high data integrity.
  • Ensure and adhere to federal, state, and company policies during processing cycles.

Senior Quality Assurance Analyst-Senior Assistant Vice President

Wells Fargo Home Mortgage
06.2012 - Current
  • Spearheaded compliance efforts within consumer lending operations, ensuring alignment with regulatory standards and internal policies.
  • Over the past five years completed risk assessments and internal audits on bankruptcy and Loss Mitigation Files at a 99.9% rate of accuracy.
  • Responsible for writing and updating bankruptcy and Loss Mitigation, testing procedures to adhere with government agency requirements.
  • Develop and implement compliance strategies to mitigate risk and maintain regulatory compliance across all lending functions.
  • Lead cross-functional teams in regulatory audits, examinations, and remediation efforts, fostering a culture of compliance and continuous improvement.

Foreclosure Operations

Wells Fargo Home Mortgage
02.2011 - 06.2012
  • Managed foreclosure operations, overseeing processes and procedures to ensure timely and compliant resolution of foreclosure cases.
  • Collaborated with legal and risk management teams to address complex foreclosure matters and mitigate associated risks.
  • Worked closely with Wells Fargo foreclosure attorneys to streamline foreclosure processes and reduce risk and delays to government investors.

Bankruptcy Specialist

Wells Fargo Home Mortgage
01.2001 - 02.2011
  • Specialized in bankruptcy proceedings, navigating complex legal frameworks to safeguard the bank's interests while adhering to regulatory requirements.
  • Developed and implemented strategies to streamline bankruptcy processes, improving efficiency and reducing operational costs.
  • Entrusted for compiling and providing relevant materials and resources to facilitate team assignments and projects.
  • Responsible for managing complex bankruptcy loans, including Cramdowns, daily simple interest loans, bi-weekly payment loans, and Trustee payall bankruptcy loans.
  • Tasked with guiding cash handlers on how to apply funds to intricate bankruptcy loans.
  • Contributed to promptly responding to and resolving customer complaints falling under the Real Estate Settlement Procedures Act (RESPA), achieving a 100% accuracy rate in meeting RESPA timelines.
  • Completed and led the process of using Excel spreadsheet ledgers, ensuring accurate balancing of bankruptcy loans as it relates to payments and escrow applications.
  • These ledgers were used by our attorneys in court procedures such as Motion for Relief hearings. In addition they would be used when customers had questions about the payment applications on their loans.

Education

Bachelor of Letters and Science - Business and Pre-Law

University of WI-Milwaukee
Milwaukee, WI
12.1993

Skills

  • Regulatory compliance
  • Operational efficiency
  • Leadership and team management
  • Strategic initiatives
  • Risk management
  • Analytical skills
  • Communication and interpersonal skills
  • Project management
  • Technical proficiency
  • Customer focus

References

References available upon request.

Timeline

Compliance Processor

Old Republic Risk Management
08.2024 - Current

Senior Quality Assurance Analyst-Senior Assistant Vice President

Wells Fargo Home Mortgage
06.2012 - Current

Foreclosure Operations

Wells Fargo Home Mortgage
02.2011 - 06.2012

Bankruptcy Specialist

Wells Fargo Home Mortgage
01.2001 - 02.2011

Bachelor of Letters and Science - Business and Pre-Law

University of WI-Milwaukee