April King
Boomer
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Skilled in both customer service and payroll processing, adept at enhancing team productivity and maintaining rigorous attention to detail.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Wexford Health Sources
05.2008 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Enrolled new staff into the UKG system biometrics.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Managed payroll data entry and processing for 45 employees to comply with predetermined company guidelines.
- Reviewed time records for 45 employees to verify accuracy of information.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
Administrative Assistant
Correctional Medical Services
02.1998 - 05.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Processed new hire paperwork and documents.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
Medical Records Clerk
Correctional Medical Services
12.1996 - 05.1998
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records in compliance with security regulations.
- Maintained accuracy, completeness, and security for medical records and health information.
- Generated and maintained statistical data related to medical records.
Education
Associate of Science - Office Administration (Medical Emphasis)
West Virginia Tech
Montgomery, WV05-1996
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Strong problem solver
- Documentation and recordkeeping
- Payroll processing
- Confidentiality assurance
- Team player
Timeline
Administrative Assistant
Wexford Health Sources
05.2008 - Current
Administrative Assistant
Correctional Medical Services
02.1998 - 05.2008
Medical Records Clerk
Correctional Medical Services
12.1996 - 05.1998
Associate of Science - Office Administration (Medical Emphasis)
West Virginia Tech
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