Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Scholar
MGH Youth Scholars Program
01.2020 - 06.2024
Company Overview: Selected for competitive four-year high school STEM program
Learn deeply about biology, doctors and surgeons, offer jobs
Participated in Medical Simulation
Attended Job shadows
Selected for competitive four-year high school STEM program
Student
(MS)2
01.2021 - 08.2023
Company Overview: STEM based summer program that gives additional work to improve STEM skills
Attended 3 STEM based classes
Worked in a group to solve problems
STEM based summer program that gives additional work to improve STEM skills
Football Player (Linebacker and Running Back)
Chelsea High School Football Team
01.2021 - 11.2022
Participated in daily practices
Worked with teammates
Met with coaches for strategy planning
Scouted competing teams to identify weaknesses and strengths.
Analyzed game footage for potential improvement opportunities.
Communicated effectively with coaches, trainers, and other staff members.
Sales Associate
Footlocker.com Inc.
Peabody, MA
04.2022 - 04.2023
Provided accurate information about products, prices and services.
Greeted customers and provided exceptional customer service.
Built relationships with customers to encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Member Service Representative
Planet Fitness
Revere, MA
06.2023 - Current
Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Assisted with the opening of new accounts and processed account maintenance requests.
Handled customer complaints in an efficient and courteous manner.
Identified opportunities for cross-selling additional products or services based on member needs.
Education
High School - College Preparatory Curriculum
Chelsea High School
Chelsea, MA
06-2024
Skills
Proficient in Google Suites (Docs, Sheets, Slides, Drive)