Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeffrey Lainez

Lynn,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Scholar

MGH Youth Scholars Program
01.2020 - 06.2024
  • Company Overview: Selected for competitive four-year high school STEM program
  • Learn deeply about biology, doctors and surgeons, offer jobs
  • Participated in Medical Simulation
  • Attended Job shadows
  • Selected for competitive four-year high school STEM program

Student

(MS)2
01.2021 - 08.2023
  • Company Overview: STEM based summer program that gives additional work to improve STEM skills
  • Attended 3 STEM based classes
  • Worked in a group to solve problems
  • STEM based summer program that gives additional work to improve STEM skills

Football Player (Linebacker and Running Back)

Chelsea High School Football Team
01.2021 - 11.2022
  • Participated in daily practices
  • Worked with teammates
  • Met with coaches for strategy planning
  • Scouted competing teams to identify weaknesses and strengths.
  • Analyzed game footage for potential improvement opportunities.
  • Communicated effectively with coaches, trainers, and other staff members.

Sales Associate

Footlocker.com Inc.
Peabody, MA
04.2022 - 04.2023
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Member Service Representative

Planet Fitness
Revere, MA
06.2023 - Current
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Handled customer complaints in an efficient and courteous manner.
  • Identified opportunities for cross-selling additional products or services based on member needs.

Education

High School - College Preparatory Curriculum

Chelsea High School
Chelsea, MA
06-2024

Skills

  • Proficient in Google Suites (Docs, Sheets, Slides, Drive)
  • Inquisitive
  • Job shadowing
  • Team Collaboration
  • Performance Improvement
  • Fast Learner
  • Active Learning
  • Intellectually Curious
  • Networking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Member Service Representative

Planet Fitness
06.2023 - Current

Sales Associate

Footlocker.com Inc.
04.2022 - 04.2023

Student

(MS)2
01.2021 - 08.2023

Football Player (Linebacker and Running Back)

Chelsea High School Football Team
01.2021 - 11.2022

Scholar

MGH Youth Scholars Program
01.2020 - 06.2024

High School - College Preparatory Curriculum

Chelsea High School
Jeffrey Lainez