Jeffrey Larsen
Phoenix,AZ
Overview
21
21
years of professional experience
Work History
Customer Assistance Representative
Walgreens
Phoenix, AZ
06.2025 - Current
- Efficiently unloaded trucks and sorted merchandise according to company standards
Customer Assistant Representative
Walgreens
Phoenix, AZ
06.2025 - 02.2026
- Processed cash, credit, and debit card transactions accurately and efficiently
- Provided excellent customer service by greeting customers, answering questions, and resolving issues
- Assisted in stocking shelves and maintaining inventory levels to meet customer demands
- Handled product returns and exchanges, resolving customer issues in a timely manner
- Utilized excellent communication skills to effectively communicate with customers regarding sales or promotions
Bakery Assistant Manager
Sprouts Farmers Market
San Luis Obispo, CA
06.2023 - 12.2023
- Tracked inventory on sale floor and backstock freezers and placed weekly orders through multiple vendors.
- Printed daily reports and tracked on shelf availability, production rates, and spot check audits.
- Maximized sales by recovering next day mark outs (slicing baked bread, making stuffing bags etc)
- Baking as needed to ensure sales floor remains full based on expected business.
- Assisted with monthly inventory counts.
- Scanned and tracked mark-outs and expired items for food donation and also keeping up with green waste requirements for composting
- Maintained meticulous records of daily reports, production rates, and spot check audits, contributing to improved operational efficiency.
Retail Reset Merchandiser
Impact Group
Phoenix, AZ
09.2021 - 02.2022
- Using updated schematics to change layout of each individual set of product.
- Changing out fixtures and shelves
- Discarding discontinued products
- Creating space for new incoming merchandise
- Replacing old labels and adding new ones as needed
Customer Service Associate
The UPS Store
Scottsdale, AZ
11.2020 - 08.2021
- Processed outgoing, local and international, UPS and USPS Mail and packages
- Carefully wrapped and packaged items for safe shipping.
- Certified Notary services
- Separated and managed mail and packages for clients (box holders)
- Printing, faxing, copying, binding, and laminating per client requests.
- Key Holder and store closer. Reconciling cash drawers, bank deposits, and basic cleaning and closing duties.
- Checking emails as placing orders for store materials, retail sales, and boxes.
Barista/Cashier
Hyatt Regency Scottsdale
Scottsdale, AZ
09.2018 - 10.2019
- Made espresso and tea beverages as well as preparing pastries and sandwiches to order
- Kept a balanced cash drawer of $500
- Fully replenished all retail merchandise and beverage coolers
- Worked with other departments to assure guest satisfaction
Veterinary Receptionist
Grand Paws Animal Clinic
Surprise, AZ
04.2016 - 08.2018
- Kept a detailed log and/or activity regarding patients, clients, and employees
- Scheduled health exams, vaccinations, consultations and surgeries for all doctors and their patients.
- Managed overall flow of high-volume clinic by quickly checking clients in and out
- Constantly learned and demonstrated product knowledge and procedure protocol in order to secure a trusting and positive relationship with each client.
Replenishment Associate
Michaels
Surprise, AZ
06.2013 - 07.2016
- Set plan-o-grams and retail displays as received from corporate office.
- Stocked and overstocked merchandise at rapid pace to meet tight deadlines.
- Transporting goods from racks, shelves and vehicles.
- Verified and recorded the count and condition of cargo received.
Veterinary Receptionist
Animal Care Clinic
San Luis Obispo, CA
08.2011 - 06.2012
- Comfortably managed up to four phone lines in order to assist clients with scheduling appointments, attaining records, and all inquiries regarding their pet's health needs.
- Cross trained in order to assist technicians by taking vitals i.e. temperature, heart rate and respiratory rate.
- Processed client payments, sent invoices and placed appointment reminders.
- Maintained knowledge of all over-the-counter products in order to consistently provide most effective service.
Barista / Learning Coach
Starbucks
San Luis Obispo, CA
10.2004 - 04.2010
- Prepared espresso and tea beverages
- Basic register in cash handling.
- Followed all food and beverage safety guidelines.
- Received title of Learning Coach
- Trained new employees on making beverages on espresso bar.
- Facilitated new employee's education and understanding of whole bean coffee and tea preparation, origin, pairing and flavor.
Timeline
Customer Assistance Representative
Walgreens
06.2025 - Current
Customer Assistant Representative
Walgreens
06.2025 - 02.2026
Bakery Assistant Manager
Sprouts Farmers Market
06.2023 - 12.2023
Retail Reset Merchandiser
Impact Group
09.2021 - 02.2022
Customer Service Associate
The UPS Store
11.2020 - 08.2021
Barista/Cashier
Hyatt Regency Scottsdale
09.2018 - 10.2019
Veterinary Receptionist
Grand Paws Animal Clinic
04.2016 - 08.2018
Replenishment Associate
Michaels
06.2013 - 07.2016
Veterinary Receptionist
Animal Care Clinic
08.2011 - 06.2012
Barista / Learning Coach
Starbucks
10.2004 - 04.2010