Jeffrey Le
Oakland,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
1
1
Language
Work History
General Manager of Operations
CBE Deliveries LLC
Oakland, CA
06.2018 - 02.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of new type of program.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Identified procedure or process changes required to improve performance and productivity.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Sales Associate
Macy's
San Francisco, CA
10.2010 - 10.2018
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Chibi Chan’s Pre-school
03.2009 - 02.2010
Customer Service
DENNIS UNIFORM
Oakland, CA
06.2006 - 08.2009
- Provided customer service
- Operated cash register
- Organized inventory
Mechanic shop
The Garage
10.2008 - 03.2009
- Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
Education
Grade 12 Diploma -
City Arts And Tech High School
San Francisco, CA 06.2010 - 06.2010
Skills
Cost reduction strategies
Sales background
Financial Management
Operations management
Project development and life cycle
Budgeting and forecasting
Risk analysis and management
Vendor sourcing
Timeline
General Manager of Operations
CBE Deliveries LLC
06.2018 - 02.2022
Sales Associate
Macy's
10.2010 - 10.2018
Grade 12 Diploma -
City Arts And Tech High School
06.2010 - 06.2010
Chibi Chan’s Pre-school
03.2009 - 02.2010
Mechanic shop
The Garage
10.2008 - 03.2009
Customer Service
DENNIS UNIFORM
06.2006 - 08.2009