Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Leonard

HEATH

Summary

Dynamic Fiber Optic Technician with a proven track record at E2 Optics, excelling in fiber optic installations and loss testing. Recognized for exceptional customer service and effective teamwork, I enhance network performance while ensuring quality standards. Skilled in structured cabling and active listening, I consistently deliver projects on time and within budget.

Overview

7
7
years of professional experience

Work History

Fiber Optic Technician

E2 Optics
09.2023 - Current
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
  • Collaborated with team members to complete large-scale installation projects on time and within budget constraints.

Kitchen Manager

Sunset Inn
06.2018 - 10.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Shift Manager

Creno's Pizza
09.2022 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Diploma - General Studies

Sheridan High School
Thornville, OH
06.1997

Skills

  • Fiber optic safety
  • Fiber optic terminations
  • Fiber optic routing
  • Loss testing
  • Fiber optic cleaning
  • Data center operations
  • OSP construction
  • Structured cabling
  • Signal testing
  • Cable installation
  • Installing equipment
  • Teamwork and collaboration
  • Active listening

Timeline

Fiber Optic Technician

E2 Optics
09.2023 - Current

Shift Manager

Creno's Pizza
09.2022 - 07.2023

Kitchen Manager

Sunset Inn
06.2018 - 10.2022

Diploma - General Studies

Sheridan High School

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