Jeffrey L Hubbard
Winston-Salem,NC
Summary
To positively contribute to the effective management of loss mitigation proposals and workouts for the Loss Mitigation/Claims department.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Loss Mitigation Manager
Republic Mortgage Insurance Company
05.2014 - Current
- Developed and implemented loss mitigation strategies to reduce potential financial losses.
- Provided guidance to borrowers on financial management techniques, such as budgeting and debt consolidation.
- Reviewed borrower documentation to determine eligibility for various loan modification programs.
- Negotiated loan modifications, including principal reductions, interest rate adjustments, forbearance agreements, repayment plans.
- Worked closely with other departments within the organization to resolve customer disputes quickly and efficiently.
- Established relationships with third-party vendors who provide services related to loss mitigation activities.
- Maintained accurate records of all communication with customers regarding their accounts.
- Advised senior management on appropriate actions needed when dealing with difficult customer situations.
- Collaborated with internal teams across multiple departments in order to develop effective solutions for resolving complex cases involving customer disputes.
Loss Mitigation Analyst
Republic Mortgage Insurance Company
09.1998 - 05.2014
- Reviewed delinquent mortgage accounts for potential loan modification solutions.
- Assessed borrower's financial situation, credit score and payment history to determine eligibility for foreclosure prevention programs.
- Collaborated with other departments in order to process loan modifications efficiently.
- Analyzed financial documents such as income statements, bank statements, tax returns and credit reports.
- Provided clients with guidance on the best options available to help them avoid foreclosure.
- Negotiated repayment plans with borrowers that complied with lender's policies and procedures.
- Maintained accurate records of all activities related to loss mitigation efforts.
- Responded promptly to inquiries from customers, lenders, title companies or other parties involved in the loan modification process.
- Provided training sessions for new employees regarding company policies and procedures pertaining to loss mitigation.
- Verified income of borrower and gathered credit information.
Education
BS Civil Engineering -
Virginia Military Institute
Lexington, VA05.1996
Skills
- Executed highly intricate processes for Loss Mitigation and Claims Processing that supported financial savings for my company
- Expert negotiator for modifications, short sales, deficiency judgment settlement offers and other loss mitigation related workouts
- Negotiated and facilitated Promissory notes
- Highly results driven with stellar communication and relationship building with internal and external customers
- Detail Oriented
- Proficient in MS Office, Excel, and Word
Management
- Earned manager role after working as a dedicated analyst and helped my company through multiple transitions.
- Managed the Loss Mitigation process from Pre-Foreclosure through the receiving of finalized documents and acquired promissory notes.
References
Available upon request
Affiliations
- AAU Track coach and mentor
- Member of Union Baptist Church
Certification
- Certified Mortgage Banker recipient
References
References available upon request.
Timeline
Loss Mitigation Manager
Republic Mortgage Insurance Company
05.2014 - Current
Loss Mitigation Analyst
Republic Mortgage Insurance Company
09.1998 - 05.2014
BS Civil Engineering -
Virginia Military Institute
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