Jeffrey Linnane
Summary
Accomplished Account Manager skilled in client communication, proposal development, and account oversight. Expertise in CRM management and customer retention supports effective relationship building and account management. Track record of enhancing client satisfaction and driving successful sales strategies.
Overview
7
7
years of professional experience
Work History
Account Manager
Orkin Commercial Services
Fishers
09.2025 - 05.2026
- Communicated with clients to resolve concerns and inquiries, enhancing client satisfaction.
- Assisted in developing proposals and contracts, contributing to successful new business acquisition.
- Conducted regular follow-ups to strengthen client relationships and ensure ongoing engagement.
- Utilized CRM software to track client interactions and service history.
- Managed multiple accounts simultaneously while meeting deadlines.
Sales Executive
Michigan Wildlife Solutions
Livonia
09.2024 - 09.2025
- Built relationships with clients to identify and address wildlife management needs.
- Presented tailored solutions to clients, emphasizing specific service benefits and features.
- Coordinated site visits to evaluate wildlife issues and propose effective service recommendations.
- Utilized CRM software to track leads and manage customer follow-ups effectively.
Sales Manager
Terminix
Fishers
06.2022 - 08.2024
- Managed customer relationships, enhancing satisfaction and retention rates through proactive engagement.
- Conducted regular sales meetings to review progress and set future goals.
- Utilized CRM systems to track sales activities and customer interactions efficiently.
- Established and nurtured relationships with key clients, while ensuring loyalty of existing customer base.
- Developed and implemented sales plans and strategies to meet team goals and drive revenue growth.
Technician
Ecolab
Fishers
11.2019 - 05.2022
- Inspected customer premises to evaluate pest infestations and recommend effective treatment solutions.
- Inspected residential and commercial properties for pest infestations and damage.
- Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Applied eco-friendly pest control products using appropriate safety equipment.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Delivered technical support to clients, enhancing product understanding and application.
- Documented service reports to ensure compliance and uphold quality standards.
- Implemented safety protocols to maintain a secure work environment.
Education
Bachelor of Science - Marketing
Indiana University
IN01-1987
Skills
- Account management
- Sales strategy
- Proposal development
- CRM management
- Customer retention
- Client communication
Timeline
Account Manager
Orkin Commercial Services
09.2025 - 05.2026
Sales Executive
Michigan Wildlife Solutions
09.2024 - 09.2025
Sales Manager
Terminix
06.2022 - 08.2024
Technician
Ecolab
11.2019 - 05.2022
Bachelor of Science - Marketing
Indiana University