Jeffrey Mackey

President/Owner

Pillar To Post Home Inspectors

Orlando, Florida

01.2002 - Current

Developed policies, procedures, and short-term and long-term goals for the organization.
Represented the organization at community events and public forums to promote its mission.
Created a marketing plan to increase awareness of the organization's activities in the community.
Initiated projects aimed at improving customer service standards across departments.
Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
Delivered speeches and attended industry conferences to promote company image and engage with buyers.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Organized events such as trade shows and conferences.
Developed and implemented successful sales strategies to meet business goals.
Improved company's quality and productivity by streamlining systems and processes.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Formed and sustained strategic relationships with clients.
Implemented successful business strategies to increase revenue and target new markets.
Created effective business plans to focus strategic decisions on long-term objectives.
Provided leadership and guidance on budgeting decisions to maximize resources available.