Jeffrey Mackey
Staten Island,NY
Summary
Dynamic Business Development Associate with a proven track record in generating leads, developing sales pipelines, and successfully closing deals. Expertise in coordinating and supervising teams within diverse hospitality environments, ensuring seamless operations and exceptional customer experiences. Adept at leveraging strong interpersonal skills to build lasting client relationships and drive revenue growth.
Overview
10
10
years of professional experience
Work History
Business Development Associate
The Bachrach Group LLC
New York, NY
02.2025 - Current
- Cultivated relationships with potential clients throughout various industries to identify business opportunities and drive revenue growth.
- Reached out to over 60 businesses daily via phone and email to explore job needs and promote The Bachrach Group's contributions.
- Engaged with potential and existing clients to evaluate hiring requirements and contractual terms. Monitored client satisfaction, ensuring alignment with service objectives and expectations. Hosted meetings via Teams or in person to foster strong client relationships and feedback.
- Developed and executed targeted marketing strategies to enhance brand visibility and attract new clients.
- Collaborated with cross-functional teams to streamline processes, increasing operational efficiency and client satisfaction through leads and client meetings.
- Utilized CRM systems to track leads, follow up efforts, and manage pipelines.
Hospitality Supervisor
The Bachrach Group LLC
New York, NY
01.2024 - 02.2025
- Supervised Trade-Show/Event operations to ensure high standards of guest service and satisfaction.
- Trained staff, promoting a culture of teamwork and communication.
- Coordinated special events, ensuring seamless execution in line with client expectations.
- Conducted regular performance evaluations for team members, offering constructive feedback for improvement and celebrating success where appropriate.
- Streamlined operational efficiency by implementing effective scheduling and staff management practices, ensuring temporary employees were prepped and aware of their shifts and responsibilities.
- Overcame challenging situations involving unhappy clients and guests or unforeseen issues with calmness under pressure to maintain satisfaction among clientele consistently high.
Hospitality Recruiter
The Bachrach Group llc
New York, NY
03.2021 - 02.2025
- Sourcing Candidates: Used a variety of methods to source candidates for job openings, such as Monster, Linkedin, and Avionte.
- Screening Candidates: Reviewed resumes and applications, conduct phone and in-person interviews, and assess candidates' qualifications, skills, and experience to determine if they are a good fit for the position.
- Managing Job Postings: Managed job postings on various job boards, ensuring that they are up-to-date and accurately reflect the job requirements and qualifications.
- Building Relationships: Built and maintained relationships with both clients and candidates, keeping them informed about job openings and candidates who are a good fit for their needs.
- Made calls to candidates and made sure they are prepared for job interviews, found candidates for multiple different jobs.
Delivery Driver, Server
Torino's
Staten Island, NY
07.2021 - 09.2021
- Delivering Pizzas: Ensured that the pizzas are delivered hot and fresh, and that the correct order is delivered to the correct customer.
- Preparing Orders: Prepared orders, which involves assembling pizzas, packing them for delivery, and ensuring that each order is complete and accurate.
- Collecting Payments: I was responsible for collecting payments from customers at the time of delivery, and ensuring that the payment matches the order total. The ability to handle cash, credit card payments, and electronic payments was needed.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Provided exceptional customer service to enhance dining experiences and encourage repeat clientele.
- Managed table assignments efficiently to optimize seating and minimize wait times for guests.
Cashier
ShopRite
03.2020 - 09.2020
- Operating the Cash Register: A cashier at Shoprite operates the cash register to accurately record sales transactions, ensure correct pricing, and calculate the correct change to be given to the customers.
- Processing Payments: A cashier at Shoprite receives payments from customers in the form of cash, credit card, or debit card, and processes them through the register. They must ensure that the payment is made accurately, and if any discrepancies occur, they must notify the customer and their supervisor.
- Customer Service: A cashier at Shoprite is the first point of contact for customers when they enter the store. They greet customers, answer questions about the products, and provide assistance to customers when needed. They must be courteous, friendly, and attentive to customers' needs.
- Bagging Purchases: A cashier at Shoprite is responsible for properly bagging purchases, ensuring that fragile items are handled with care and heavy items are placed at the bottom of the bag. They also ensure that the bags are filled to the appropriate level, so customers can easily carry their purchases.
- Maintaining Cleanliness: A cashier at Shoprite is responsible for maintaining a clean and organized work area. They must ensure that the cash register area is free of clutter, clean, and organized, and the surrounding area is free of spills, debris, or trash.
- Following Store Policies: A cashier at Shoprite must follow all store policies and procedures regarding cash handling, returns, exchanges, and refunds. They must adhere to the store's dress code and be punctual for their shifts.
Warehouse Associate
Soundsight Technologies Inc
06.2017 - 08.2017
- Receiving and inspecting incoming shipments of electrical supplies and equipment, checking them against purchase orders and verifying that they are in good condition.
- Unloading and storing incoming supplies and equipment in designated locations within the warehouse or storage facility, using hand trucks, forklifts, or other equipment as needed.
- Pulling items from inventory and preparing them for shipment to job sites or customers, ensuring that all necessary parts and equipment are included.
- Keeping track of inventory levels and notifying supervisors when supplies or equipment need to be reordered.
- Maintaining a clean and organized warehouse or storage facility, including sweeping floors, emptying trash, and organizing shelves and storage areas.
Store Assistant
HILLSIDE MARKET
06.2016 - 08.2016
- Checking Inventory Levels: Regularly check inventory levels of merchandise in the store and in the stockroom to ensure that there are adequate supplies of each item on the shelves. They must report any shortages or overstock situations to their supervisor.
- Stocking Shelves: Ensured that the store shelves are properly stocked, organized, and free of debris. This involves unpacking merchandise from boxes, and placing it on the shelves in an organized manner, according to the store's layout and stocking procedures.
- Rotating Stock: Rotate merchandise on the shelves to ensure that older items are sold before newer items, and to prevent spoilage of perishable items such as food or medicine.
- Assisting Customers: Assist customers by answering questions about the location of products or helping customers find specific items. They must be knowledgeable about the store's layout and inventory to provide effective assistance to customers.
- Maintaining Cleanliness: Maintaining the cleanliness and organization of the stockroom and the sales floor. This includes sweeping and mopping the sales floor, breaking down boxes and disposing of them properly, and keeping the shelves and aisles free of debris.
Education
Bachelor of Science - Business Management
City University of New York-College of Staten Island
Staten Island, NY12-2024
Bachelor of Science - Sports Management
Kean University
01-2021
High School - undefined
Michael J Petrides School
01-2020
Skills
- Cold calling
- Lead development
- Lead generation
- CRM software
- Account management
- Account reconciliation
- Consultative sales
- Contract negotiation and closing tactics
- B2B background
- Cross-functional coordination
- Client onboarding
- Candidate Management
Timeline
Business Development Associate
The Bachrach Group LLC
02.2025 - Current
Hospitality Supervisor
The Bachrach Group LLC
01.2024 - 02.2025
Delivery Driver, Server
Torino's
07.2021 - 09.2021
Hospitality Recruiter
The Bachrach Group llc
03.2021 - 02.2025
Cashier
ShopRite
03.2020 - 09.2020
Warehouse Associate
Soundsight Technologies Inc
06.2017 - 08.2017
Store Assistant
HILLSIDE MARKET
06.2016 - 08.2016
High School - undefined
Michael J Petrides School
Bachelor of Science - Business Management
City University of New York-College of Staten Island
Bachelor of Science - Sports Management
Kean University