Hardworking server with a background in customer service and supervising. Devoted to giving every guest a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Server
Tacombi
New York, NY
01.2025 - Current
Deliver high-quality, welcoming, and attentive dining experiences to up to over 50 parties within a shift.
Ensure accuracy with order input and payment processing with the Toast POS system.
Communicate efficiently with team members, guests, and management to enable a smooth service.
Food Runner
Din Tai Fung
New York, NY
06.2024 - 04.2025
Delivered food and beverages from kitchen to tables accurately in a fast-paced, high-volume restaurant.
Maintained clear communication between kitchen and front-of-house staff to ensure smooth service.
Handled guest inquiries and resolved minor issues promptly to enhance the overall dining experience.
Shift Supervisor
Starbucks Coffee Company
Providence, RI
08.2020 - 05.2024
Fostered positive interactions with guests, prioritizing their satisfaction, and ensuring a welcoming atmosphere. Solved any issues that guests may have had with their visit.
Ensured adherence to store standards to maintain consistent food and beverage quality.
Trained and coached team members to deliver superior customer service.
Managed my time effectively to ensure that cash handling, inventory, and all store operations were completed every shift.
Barista
Starbucks Coffee Company
Providence, RI
07.2019 - 08.2020
Delivered outstanding service by prioritizing guest satisfaction while crafting beverages and food.