Insurance Adjuster skilled in investigating and analyzing liability and fraud. Proven history of successful injury settlements through excellent negotiation skills. Excellent communication skills demonstrated in customer service feedback and experience interviewing parties to obtain information.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Lines Bodily Injury Adjuster
Progressive Insurance
09.2019 - Current
Negotiated successful bodily injury settlements through skillful tactics while reconciling differences to bring fair and accurate resolutions.
Interviewed claimants, witnesses, medical providers, and other relevant parties to gather information to support settlements, denials, or need for further review
Identified fraudulent claims through meticulous review and critical thinking. Awarded the Special Investigations Coin Award in 2023 for outstanding investigative work in claims.
Enhanced customer satisfaction by providing timely and clear communication, effectively guiding customers through the claims process.
English teacher
Anoka Hennepin/Stillwater Schools
08.2015 - 08.2018
Analyzed student data to determine learning gaps and developed action plans that implemented effective strategies to achieve student goals
Achieved student learning goals through clear communication, efficient sequencing of lesson activities, and relevant assessments
Collaborated frequently with case workers and special education teachers to review the student’s status and to determine successful strategies and resources
Participated in vital, in-depth discussions on the socioeconomic, racial, gender, and mental health issues in the classroom and determined appropriate actions to address each student’s needs.
Senior Administrative Assistant to Chief Administrative Officer at Columbia Threadneedle InvestmentsSenior Administrative Assistant to Chief Administrative Officer at Columbia Threadneedle Investments