Jeffrey McMahon
Eau Claire,WI
Summary
Dedicated employee skilled with technical, clerical and people skills. Excellent multi tasking and organizational abilities in a fast paced environment. Strong interpersonal communication with talent effectively dealing with adults and children. Strong computer skills. Confidence in setting and maintaining schedules and events. Proficient in preparing memos, reports and correspondence. A strong history of engaging youth and building positive relationships with parents.
Overview
9
9
years of professional experience
Work History
Adjudicator
State of Wisconsin-Department of Workforce Development
Eau Claire, WI
08.2023 - Current
- Resolved conflicts between parties by listening to both sides of an issue and determining a fair outcome.
- Drafted decisions in accordance with established rules and procedures.
- Reviewed and verified accuracy of submitted documents.
- Provided guidance and assistance to claimants in completing applications.
- Investigated eligibility requirements for unemployment benefits.
- Conducted interviews with employers and claimants to collect relevant data for benefit determination purposes.
- Monitored progress of pending cases in order to ensure timely resolution.
Medical Assistant
Western Wisconsin Urology
Eau Claire, WI
01.2015 - 08.2023
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Performed preliminary physical tests to accurately record results in patient history summary.
Education
Technical - Medical Assisting
Allied Health Institute
Tampa, FL01.2015
Skills
- Multitasking and Prioritization
- Decision Making
- Documentation Procedures Expert
- HIPAA Compliance
- Charting Expertise
- Check-In and Check-Out Procedures
- Completing Insurance Forms
- Problem Anticipation and Resolution
- Critical Thinking
- Patient Relations
- Updating Medical Records
- Appointment Scheduling
- Time Management
- Clear Communication
- Adaptability and Flexibility
- Documentation and Recordkeeping
- Organizational Skills
- Team Collaboration
- Attention to Detail
Timeline
Adjudicator
State of Wisconsin-Department of Workforce Development
08.2023 - Current
Medical Assistant
Western Wisconsin Urology
01.2015 - 08.2023
Technical - Medical Assisting
Allied Health Institute
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