Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Morgan

Bowling Green,KY

Summary

Dynamic professional with extensive experience in team supervision and quality assurance. Proven track record in enhancing customer engagement and training employees to achieve operational excellence. Strong problem-solving skills and ability to maintain high standards in fast-paced environments. Experienced in managing staff and daily operations while delivering exceptional service.

Overview

10
10
years of professional experience

Work History

Bartender

Vette City Catering
Bowling Green, Kentucky
03.2025 - Current
  • Prepared and served a variety of cocktails and beverages to customers.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Followed all safety and sanitation guidelines while handling food and beverages.
  • Educated customers on menu items, including drink specials and pairings.
  • Performed opening and closing duties including restocking supplies.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Data Annotator

Data Annotation
Bowling Green, Kentucky
01.2024 - Current
  • Annotated diverse datasets to improve machine learning model accuracy.
  • Reviewed and verified data for consistency and quality assurance.
  • Utilized annotation tools to label images and text accurately.
  • Conducted quality checks on completed annotations for compliance standards.
  • Analyzed data sets and identified patterns to improve the accuracy of annotations.
  • Identified potential errors in annotated datasets by running diagnostic tests on sample datasets prior to release into production environment.
  • Conducted manual annotation tasks on large datasets using natural language processing techniques.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.

Merchandise Lead

Sam's Club
Columbus, Ohio
01.2023 - 09.2023
  • Supervised merchandise flow to ensure efficient stock placement and organization.
  • Trained team members on product knowledge and customer service best practices.
  • Coordinated displays and promotions to enhance product visibility and customer engagement.
  • Assisted in developing training materials for new hires in merchandise management.
  • Collaborated with management to identify trends and optimize product assortment.
  • Resolved customer inquiries related to merchandise offerings and store policies.
  • Maintained accurate records of all transactions related to merchandise purchases.
  • Recruited qualified candidates for job openings within the department.
  • Conducted weekly meetings with staff to review performance goals and discuss any issues or concerns.
  • Executed daily opening and closing duties such as setting up shop floor displays, restocking shelves.
  • Operated forklifts to transport merchandise throughout the store's environment.
  • Trained and coached new and existing employees on forklift operations and safety guidelines.

Shift Lead

Walgreens Boots Alliance
Apple Valley, California
08.2016 - 10.2022
  • Supervised daily operations to ensure team efficiency and service quality.
  • Trained and mentored new staff on store policies and procedures.
  • Managed inventory levels and organized stock to optimize space usage.
  • Coordinated shift schedules to meet business needs and staff availability.
  • Conducted regular team meetings to communicate goals and updates.
  • Monitored cash handling procedures for accuracy and compliance.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Delegated tasks to employees and monitored activities and task completion.

Non-Con Order Filler

Walmart
Apple Valley, California
03.2015 - 08.2016
  • Filled non-con orders accurately and efficiently to maintain inventory flow.
  • Operated warehouse equipment to transport goods within the facility.
  • Collaborated with team members to streamline order-filling processes.
  • Assisted in training new employees on order-filling procedures and safety protocols.
  • Pulled and prepared orders for shipment following established procedures.
  • Inspected products to ensure quality standards were met prior to shipping.
  • Provided assistance in loading and unloading freight onto delivery vehicles when necessary.
  • Operated a forklift to deliver merchandise to delivery trucks throughout the warehouse environment.

Education

High School Diploma -

Granite Hills High School
Apple Valley, CA
05-2012

Some College (No Degree) - Computer Science

Eastern Gateway Community College
Steubenville, OH

Skills

  • Team supervision
  • Quality assurance
  • Customer engagement
  • Problem solving
  • Employee training
  • Patience and tolerance
  • Clear and effective communication

Timeline

Bartender

Vette City Catering
03.2025 - Current

Data Annotator

Data Annotation
01.2024 - Current

Merchandise Lead

Sam's Club
01.2023 - 09.2023

Shift Lead

Walgreens Boots Alliance
08.2016 - 10.2022

Non-Con Order Filler

Walmart
03.2015 - 08.2016

High School Diploma -

Granite Hills High School

Some College (No Degree) - Computer Science

Eastern Gateway Community College

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