Jeffrey Olivarri

• Handle the Maintenance side of operations of about 900 properties and Assign daily work orders to maintenance technicians for the day and verify any left over work orders from the day before get moved over and completed.

• Fostered strong relationships with service providers and maintenance teams effectively.
• Created detailed documentation outlining recommended solutions for recurring problems.
• Conducted regular inspections of equipment to identify potential issues before they arise.
• Worked closely with other departments to ensure seamless coordination between teams.
• Provided technical support over the phone or via remote access when needed.
• Managed employee schedules by assigning tasks based on availability and skill level.
• Performed administrative duties such as filing paperwork, creating invoices.
• Received, evaluated and prioritized maintenance requests from customers.
• Collaborated with vendors to negotiate pricing on owners requests.
• Assisted in resolving customer complaints related to maintenance services provided.
• Scheduled preventative maintenance visits for customers to minimize downtime and disruption.
• Coordinated with technicians to ensure timely completion of assigned tasks.
• Prepared daily work and run schedules.

• I deal with owners issues and create new work orders to complete their requests and also if a contractor is needed I have the contractor provide a quote to the owner and follow through to make sure the work is completed and invoice paid.

• I deal with the housekeeping department regarding any damages in properties and create work orders for maintenance to fix any issues that arise.

• I also help quests with any issues they report and make sure the issues are fixed promptly from AC issues to Wifi problems and any electrical or plumbing issues that arise within their stay.

• I create codes for guests using Oracode and master codes for our maintenance team. I help the maintenance crew through the day with ordering parts to fix appliances to ordering TVs and buying new appliances and following through with deliveries.

• Scheduled service appointments with vendors and contractors promptly.
• Coordinated maintenance requests for vacation rental properties efficiently.
• Managed inventory of maintenance supplies and tools regularly.
• Documented work orders and tracked progress diligently.
• Assisted in training new dispatch staff on operational procedures.
• Ensured compliance with safety regulations during maintenance activities.

• Performed precise measurements and calculations of elevations using a level instrument and rod; recorded data in field notes.
• Developed and implemented survey techniques, including aerial photography and GIS mapping.
• Operated surveying instruments such as total stations, levels, transits, theodolites and GPS receivers.
• Prepared maps, charts and graphs based on collected data.
• Compiled data from field notes, drawings and other sources into comprehensive reports.

• Performed precise measurements and calculations of elevations using a level instrument and rod; recorded data in field notes.
• Operated total station instruments, robotic total stations, GPS receivers and other survey equipment to measure distances, angles and elevations.
• Established horizontal and vertical control networks by setting up temporary benchmarks on the job site.