Jeffrey Paoli
Port Richey,FL
Summary
I am a highly motivated General Sales Manager who has 20+ years experience in the Automotive Industry. I strive to give 150% to my employer, staff as well as customers. My qualifications include extensive knowledge of Dealer Track/Route One, V Auto, Vin Solutions, Dealer Socket and CDK just to name a few.
Overview
26
26
years of professional experience
Work History
General Sales Manager
Jacobs Mitsubishi
New Port Richey , FL
03.2020 - 11.2021
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Maintained extensive knowledge of company products and services.
- Upheld company policies and implemented standards fairly.
- Developed and implemented comprehensive salesperson training program.
Sales Manager
Castriota Chevrolet
Hudson, Florida
11.2019 - 03.2020
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Sales Manager
Anthony Buick GMC
Gurnee, Illinois
02.2019 - 10.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Targeted new markets and increased sales through proactive sales and negotiation techniques.
- Organized promotional events and interacted with community to increase sales volume.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Supervised sales team of 14 people, stepping in to support employees and deliver smooth sales processes for clients.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exceeded regional annual sales target by 150%
General Manager
Courtesy Buick GMC
Crystal Lake , Illinois
03.2012 - 02.2019
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
General Manager
Advantage Auto Sales
Kenosha , WI
03.2010 - 03.2012
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Sales Manager
Alphorn Ford-Lincoln-Mercury
Monroe , Wisconsin
06.2008 - 06.2010
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Automotive Sales and Leasing Consultant
Ayres Buick GMC Pontiac
Brodhead , WI
06.2006 - 06.2007
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Completed registration paperwork and sales documentation.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Outlined sales, warranty and service procedures.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Internet Manager/Automotive Sales and Leasing Cons
Ruda Chevrolet Toyota Scion
Monroe , WI
10.1998 - 06.2006
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Led and developed management team of [Number].
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Mentored new sales associates to contribute to store's positive culture.
- Researched issues to obtain appropriate answers to customer inquiries.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Store Manager
Antioch Tire & Auto Center
Round Lake , IL
10.1997 - 10.1998
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed new store location from ground up by hiring and training efficient team.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Managed inventory control, cash control and store opening and closing procedures.
Store Manager
Super Shops Inc
Mundelein, IL
06.1995 - 10.1997
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
Luther North High School
Chicago, ILHigh School Diploma -
Grant Community High School
Fox Lake, IL06.1995
Automotive Science - Automotive Repair
Lake County Vocational Center
Lake County, Ill06.1995
Skills
- Product and Service Promotion
- Detail-Oriented
- Sales Statistics Analysis
- Market Trend Analysis
- Customer Service
- Staff Training and Development
- Interdepartmental Collaboration
- Networking Events
- Problem Solving
- Sales Quota Management
- Sales Records Management
- Sales Projections
- Advertising Campaigns
- Performance Evaluations
- Decision Making
- Verbal and Written Communication
- Customer Complaint Resolution
Timeline
General Sales Manager
Jacobs Mitsubishi
03.2020 - 11.2021
Sales Manager
Castriota Chevrolet
11.2019 - 03.2020
Sales Manager
Anthony Buick GMC
02.2019 - 10.2019
General Manager
Courtesy Buick GMC
03.2012 - 02.2019
General Manager
Advantage Auto Sales
03.2010 - 03.2012
Sales Manager
Alphorn Ford-Lincoln-Mercury
06.2008 - 06.2010
Automotive Sales and Leasing Consultant
Ayres Buick GMC Pontiac
06.2006 - 06.2007
Internet Manager/Automotive Sales and Leasing Cons
Ruda Chevrolet Toyota Scion
10.1998 - 06.2006
Store Manager
Antioch Tire & Auto Center
10.1997 - 10.1998
Store Manager
Super Shops Inc
06.1995 - 10.1997
Luther North High School
High School Diploma -
Grant Community High School
Automotive Science - Automotive Repair
Lake County Vocational Center
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