Jonathan Quiles
Spring Hill,FL
Summary
Hardworking and skilled sales professional with solid background in internet sales management and customer relations. Talented trainer and team mentor with excellent sales abilities and firm grasp of target customer base. Good communication, planning and schedule management abilities.
Overview
9
9
years of professional experience
Work History
Sales Professional/ Internet Sales Manager
Jacobs Mitsubishi
05.2024 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Internet Sales Manager
Brandon Nissan
04.2019 - 03.2024
- Adapted approaches to diverse client base, maximizing sales success with targeted approaches
- Coordinated communications for 6 person sales team, including inbound and outbound calls, emails and web chat inquiries
- Worked alongside affiliate business partners such as Capital One and Nissan N.A
- Produced an average of 25 units personally monthly over a period of 5 years consistently
- Worked with CRM E-leads as well as CDK, Dealer Solutions and many other applications.
Internet Sales Manager
Wesley Chapel Honda
01.2018 - 04.2019
- Responded to internet customer requests with goal of one-hour turnaround for initial correspondence
- Adapted approaches to diverse client base, maximizing sales success with targeted approaches
- Trained new sales team members in company policies, lead performance enhancement, and computer system use
- Maintained an average of 20 cars monthly for the duration of my employment.
Sales Associate
Brandon Honda
01.2017 - 01.2018
- Helped customers navigate store, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support
- Assisted customers with sales and service needs.
Auto Sales Consultant
Courtesy Jeep Dodge Ram
03.2015 - 12.2016
- Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals
- Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media
- Maintained long-term revenue streams with careful management of client relationships, generating repeat business and consistent referrals
- Greeted customers entering showroom and assessed their needs.
Education
Associate in Arts (A.A.) - Business -
Hillsborough Community College
Skills
- Inbound Call Management
- Inquiry follow-up
- Appointment Scheduling
- Conversion rate optimization
- Customer Education
Timeline
Sales Professional/ Internet Sales Manager
Jacobs Mitsubishi
05.2024 - Current
Internet Sales Manager
Brandon Nissan
04.2019 - 03.2024
Internet Sales Manager
Wesley Chapel Honda
01.2018 - 04.2019
Sales Associate
Brandon Honda
01.2017 - 01.2018
Auto Sales Consultant
Courtesy Jeep Dodge Ram
03.2015 - 12.2016
Associate in Arts (A.A.) - Business -
Hillsborough Community College
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