Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Pauley

Golden,CO

Summary

Organized technical program manager offering high level of proficiency in latest software technologies for both web and mobile platforms. Results-focused, with five years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Excellent problem-solving, organizational and decision-making abilities. Well-versed in coordinating web and mobile projects with co-located and off-site teams. Desire to apply expertise to new role with progressive organization.

Overview

7
7
years of professional experience

Work History

Senior Technical Program Manager

Amazon (through One Medical Acquisition)
Golde, CO
02.2023 - Current
  • Successful program and project management of product security projects, focusing on access controls, leading to the implementation of role and attribute-based access features and processes for electronic health record (EHR).
  • Managed entire product and engineering org's security program and roadmap across 15 engineering teams which consisted of 1. Project management around the successful migration of 17 cloud accounts into AWS. 2). Prioritized and drove remediation of over 3,000 security issues. 3). Implemented processes for internal user auditing and removal for the EHR product. 4). Led security review and certification program for the Product and Engineering orgs in partnership with the Security org to complete comprehensive security reviews for 80 product applications.
  • Partnered with Product and Design leads to prioritize Engineering's three-year architecture plan (3YAP) to enable development and prioritization of engineering primitives and technical debt alongside product features
  • Assesses team and project metrics to drive improvements and innovate new approaches.
  • Coordinate with stakeholders to ensure that software projects meet customer requirements, progress is communicated and escalations are identified and raised early to meet established goals.
  • Organized and facilitated meetings with stakeholders to review project status and progress.

Technical Program Manager

One Medical
Golden, CO
09.2021 - 02.2023
  • Successfully drove the Center for Medicare and Medicaid Services (CMS) certification of electronic health record technology (CEHRT) for companies' electronic health record (EHR), enabling the business to expand into new member markets. Analyzed and refined technical scope to complete the project 9 months ahead of the forecasted schedule. Managing scope and dependencies across 12 engineering scrum teams, while reporting status, secured engineering headcount through proactive escalation of capacity constraints to leadership, and bolstered Product Org culture through the consistent recognition of contributors and stakeholders.
  • Spun up Product and Engineering processes to enable the company to deliver upon deadlines, refining capacity planning, dependency identification and management, and prioritization frameworks.

Software Development Project Manager

Rally Health
Denver , CO
02.2019 - 09.2021
  • Effectively handled the communications between in-house software team, clients, and stakeholders.
  • Oversaw development, testing, and rollout of complete suite of Web-based platform software solutions.
  • Participated in entire lifecycle of Android and iOS applications including, but not limited to, planning, development, through app launch and client support.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans while maintaining efficient scrum teams (6)
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects. web and mobile concurrently
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Worked with Product Owners, software developers, and designers to drive projects to production, meeting deadlines, outcomes, and revenue targets
  • Developed and managed software development project plans, timelines, budgets, and resources.
  • Coordinated with stakeholders to ensure that software projects met customer requirements.
  • Monitored and tracked progress of software development projects against established goals.

Client Implementation Manager

Rally Health
Denver , CO
06.2019 - 02.2020
  • Assessed customer issues, researched solutions and implemented corrective actions to maintain high satisfaction.
  • Developed and implemented targeted client development strategies to maximize individual account results.

Product Management Intern

Rally Health
Denver, CO
04.2018 - 06.2019
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Used client-defined specifications and preferences to develop product concepts and offerings.
  • Modernized products based on consumer feedback and market analysis to increase sales and expand product offering.

Education

Bachelor of Science - Exercise Science

Iowa State University
Ames, IA
08.2014

Skills

  • Timeline management
  • Escalation management and resolution
  • Project implementation
  • Software development lifecycles
  • Capacity Planning and Allocation
  • Schedules and milestones
  • Jira expertise
  • Agile, Scrum, and Waterfall methodologies
  • Project development and lifecycle
  • Analytics and problem resolution
  • Risk analysis and management
  • Resource planning
  • Scope identification and development
  • Stakeholder communication

Timeline

Senior Technical Program Manager

Amazon (through One Medical Acquisition)
02.2023 - Current

Technical Program Manager

One Medical
09.2021 - 02.2023

Client Implementation Manager

Rally Health
06.2019 - 02.2020

Software Development Project Manager

Rally Health
02.2019 - 09.2021

Product Management Intern

Rally Health
04.2018 - 06.2019

Bachelor of Science - Exercise Science

Iowa State University

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Jeffrey Pauley