Jeffrey Powell

Area Installation Specialist - November 2022-present

-Recruit and onboard new installers for multiple workrooms across the company footprint.

-Audit workrooms to ensure installers are being treated fairly and utilized properly.

-Ensure all installers meet Lowe's compliance requirements.

-Hold quarterly meetings to speak about upcoming changes and celebrate successes.

-Maintaining knowledge of market needs (installation prices/capacities/volume) and scouting for potential leads in needed areas.

Installation Service Manager - December 2020-November 2022

-Responsible for overseeing the day to day of the local work room and ensuring effective team collaboration.

-Communicate with installers, customer, and Lowe's to schedule, update, and resolve any issues or concerns with the installation.

-Monitor the warehouse inventory.

-Verifying new contracts and installer pay.

Installation Coordinator - December 2019-December 2020

-Comparable duties as the Installation Service Manager Position.

Production Coordinator - November 2018-November 2019

-Verifying new contracts for discrepancies.

-Alert Lowe's of issues with contracts and providing a timely follow up until a resolution is found.

-Developed comprehensive product knowledge to assist customers in selecting appropriate flooring solutions

-Provided exceptional customer service, addressing inquiries and resolving issues effectively.

-Conducted in-depth consultations to assess client needs and recommend suitable flooring options.

-Collaborated with installation teams to ensure timely project completion and high-quality results.

-Working up and selling flooring installations, including working with both the customer, vendors, and the installers.

-Inventory, safety, and shrink management within the department.