Jeffrey Renfroe
Miami
Summary
Aspiring golf professional and Experienced event ambassador with strong customer service and event coordination skills. Proven skills in enhancing guest satisfaction and managing shifts in golf services. Experience in golf instruction and teamwork aimed at creating successful experiences. Dedicated to ensuring seamless operations and memorable experiences. Experienced Bay Host with background in providing top-notch customer service in busy environments. Strengths include effective communication, problem-solving skills, and ability to manage time efficiently.
Overview
4
4
years of professional experience
Work History
Bayhost/Event Ambassador/Event Golf Pro
Topgolf
Scottsdale
05.2022 - 06.2026
- Worked as a Golf Services Shift Lead using skills in hospitality and shift management.
- Provided excellent customer service by addressing guest inquiries and requests promptly.
- Instructed guests on golf swing fundamentals as a Golf Pro during events, improving their skills and enjoyment.
- Welcomed guests upon arrival and guided them to their designated bays.
- Organized golf tournaments for team building during company events.
- Coordinated with team members to ensure seamless service delivery during events, contributing to guest satisfaction.
- Assisted guests in selecting golf games and delivered clear explanations of equipment usage, enhancing overall experience.
- Maintained a positive atmosphere by fostering connections among attendees and staff.
- Instructed children on golf fundamentals at Topgolf summer academy.
- Monitored bay activity, ensuring smooth operations during peak hours and events.
Education
High School Diploma -
Accelus Academy
Kansas City, MO08-2024
Skills
- Event coordination
- Golf instruction
- Equipment usage
- Customer service
- Problem solving
- Attention to detail
- Team collaboration
- Leadership skills
- Communication skills
- Punctuality
- Positive attitude
Affiliations
- Volunteer for Feed My Starving Children
- Volunteer for food truck operations
Golf Accomplishments
- Three Handicap
- Home club Tournament winner
- Tied fifth in the Company for TopGolf scores
- Five Time TopGolf league winner
Timeline
Bayhost/Event Ambassador/Event Golf Pro
Topgolf
05.2022 - 06.2026
High School Diploma -
Accelus Academy