Jeffrey Richards

I work in the operation of concession stands at events held at U. of Phoenix Stadium. I assist in food preparation, delivery, and maintenance. (This is a seasonal position)

• Enhanced customer satisfaction by providing prompt and efficient service in a busy stadium environment.
• Ensured food safety standards were maintained through regular cleaning of workstations and proper handling of food items.
• Collaborated with team members to maintain a clean and organized workspace, resulting in an efficient service flow.
• Offered exceptional customer service, addressing guest inquiries and resolving issues promptly to ensure a positive experience.
• Maintained knowledge of menu offerings, ingredients, and preparation methods to provide detailed information to guests as needed.

• Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
• Reduced waste in production by monitoring materials usage and adjusting procedures accordingly.
• Enhanced product quality by conducting regular inspections and identifying areas for improvement.
• Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
• Operated equipment to clean medical equipment such as catheters and joint equipment for refurbishment for medical usage in trauma and standard health care.
• I also worked in warehousing by pulling orders of cables, catheters, and trauma equipment for shipment to customers such as hospitals and medical supply wholesalers.
• Note: I worked at Stryker S.S for Ultimate Staffing Services from Oct. 2020 to Oct.2021.

I was assigned to work at Wesco Aircraft in Tempe AZ .

• Improved order accuracy by diligently picking products according to pick lists and packing slips.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
• Streamlined order processing with effective use of barcode scanners and warehouse management software.
• Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
• Expedited customer orders, working closely with shipping department to ensure timely delivery.
• Collaborated with inventory control team for accurate stock levels and proper storage of goods.
• Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.

I worked as a material handling specialist. I picked, packaged, and loaded orders of security product for shipment.

• Improved warehouse efficiency by optimizing material handling processes and procedures.
• Enhanced overall productivity, streamlining inventory management systems and procedures.
• Maintained optimal stock levels, minimizing excess inventory while ensuring availability of required materials.
• Note: I worked at Assa Abloy for Ultimate Staffing Services from Jul.2018 to Nov. 2018

Responsible for media dining room during 2020 Spring Training at Salt River Fields on the Salt River-Pima Indian Reservation. My duties were to set up and take down the dining areas, clean the kitchen and dining room, and run a cash only register to received payment for food and beverages. (This was a seasonal job)

• Enhanced customer satisfaction by promptly attending to their dining needs and maintaining a clean environment.
• Improved table turnover rates by efficiently clearing and resetting tables after guests'' departure.
• Collaborated with team members to streamline dining room operations for increased efficiency and productivity.
• Delivered timely, accurate, and friendly service to ensure positive guest experiences and repeat business.
• Provided outstanding customer service, addressing guest inquiries and resolving complaints professionally and courteously.
• Note: I also worked in Media Dining for the 2013-2019 Spring Training seasons at Salt River Fields.

I was assigned to work at Axon/Taser corporation to work as a production associate.

• Planned and paced work in order to meet daily product and weekly production goals.
• Inspected and tested components, assemblies, and power tools.
• Maintained counts of stocked parts and materials.
• Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
• Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.

I worked the 2016 Elections (both General and Primary) for the Maricopa County AZ Elections Dept. I delivered, set up, and staged voting machines, and inventoried and prepared election materials.

• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
• Aided in optimizing warehouse layout for better space utilization and efficient material flow.

I was an enumerator for the U.S. Census Bureau conducting the 2015 Special Census for Chandler AZ. I went door to door conducting population counts and interviewing residents.

Note: Devau Resources is the HR contractor for the City of Chandler and the US Census Bureau for the 2015 Special Census.

• Enhanced survey completion rates through establishing rapport with respondents and ensuring their understanding of the census.
• Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
• Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
• Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.
• Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.

I packaged and shipped essential oils and other merchandise for Amazon customers of the firm.

• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.

I processed AZ tax returns by opening up mail and organizing documents for inspections as part of the workflow process established by AZ Dept. of Revenue.

• Streamlined document processing by implementing efficient filing systems.
• Enhanced team productivity with accurate and timely data entry tasks.
• Supported other departments with timely provision of necessary documentation.
• Safeguarded confidential information through proper handling and secure storage of sensitive documents.
• Note: I also worked for ADOR from Mar.2013-Jul.2013, Jan.2014-May 2014, Sep.2014-Oct.2014, and Dec.2015-Jan.2016.