Jeffrey Rickabaugh
Commerce,MI
Summary
People first leader with nearly 20 years management experience in Logistics. A collaborator with an ownership mentality and a track record of delivering the highest quality customer service solutions to overcome challenges and propel business growth.
Overview
19
19
years of professional experience
Work History
Director of Operations
Capstone Logistics
03.2022 - Current
- Leading and managing operations of Capstone Logistics Last Mile Hubs
- Driving partner satisfaction and developing value add to their organization
- Developing new business opportunities and improving revenues and profitability
- Provides leadership, support, and vision to a group of Site Operation Managers
- Plan, implement, monitor, evaluate and coordinate all activities at Capstone facilities
- Budget development and P&L management
- Lead local teams to excellence in safety, service, financial and productivity metrics
Regional Manager- Dispatch
FedEx Express
02.2016 - 03.2022
Operations and Senior Manager
FedEx Express
11.2005 - 02.2016
- 2020 FedEx 5-STAR award winner for outstanding performance
Education
Associates degree - Business Administration
Oakland Community College
01.2004
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Communication
- Team Building
- Customer Relations
- Organizational Skills
- Multitasking
- Problem-Solving
- Logistics Management
- Operational efficiency
- Strategic planning and execution
- Process improvement
- Quality assurance
- Cost control
- Leadership training
- Performance analysis
- Teamwork and collaboration
- Employee relations
- KPI tracking
- Effective leader
- Relationship building
- Budget development
- P&L management
- Logistics
Successexamples
2020 FedEx 5-STAR award winner for outstanding performance
Timeline
Director of Operations
Capstone Logistics
03.2022 - Current
Regional Manager- Dispatch
FedEx Express
02.2016 - 03.2022
Operations and Senior Manager
FedEx Express
11.2005 - 02.2016
Associates degree - Business Administration
Oakland Community College